Seasonal Snowsports School Leader (Assistant Director)

Highway West Vacations, LLC; Madison (NH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive seasonal compensation

Free skiing privileges at King Pine

Discounts on food, retail, and resort

Certification support and professional

Job summary

King Pine is seeking a Snowsports School Assistant Director for the King Pine Snowsports School in Madison, NH. This full-time seasonal role will partner with the Director of Skier Services to lead staff, coordinate lessons, and ensure a safe, enjoyable guest experience throughout the seven-month season.

You will oversee scheduling, training, and supervision of instructors, with a focus on program quality, safety, and staff development.

Qualifications

• Minimum of 2 years in a supervisory or leadership role preferred.
• PSIA-AASI Level 1 certification or higher preferred.
• Strong leadership, communication, and organizational skills.
• Proficiency with scheduling and office software is an asset.

Responsibilities

• Assist the Director in leading and motivating the Snowsports School staff, promoting teamwork, safety, and professional growth.
• Support recruitment, onboarding, and training for instructors and supervisors.
• Provide on-snow guidance, coaching, and feedback to instructors to ensure quality and consistency in lesson delivery.
• Help create and implement training programs that support staff certification and development.
• Serve as a mentor and approachable leader for instructors, fostering open communication.
• Assist with managing the daily operations of the Snowsports School, ensuring smooth scheduling and lesson coordination.
• Oversee program areas as assigned, such as children’s programs, group lessons, privates, or seasonal offerings.
• Coordinate with other departments, including Guest Services, Lift Operations, and Grooming, to support lesson flow and operational efficiency.
• Step in to lead operations in the Director’s absence.
• Promote and enforce safety standards for staff and guests in all Snowsports activities.
• Ensure instructors are trained in proper safety protocols and procedures.
• Monitor lessons and on-hill activities to support a safe learning environment.
• Respond to incidents and emergencies in a calm, professional manner.
• Act as a visible, approachable point of contact for guests and parents.
• Provide professional communication with families regarding lesson details and student progress.
• Handle guest service issues with care, professionalism, and solutions-focused thinking.
• Contribute to program enhancements based on guest feedback and participation trends.
• Assist with staff scheduling, payroll, and administrative tasks.
• Maintain accurate records of staffing, training, and lesson activities.
• Support communication between instructors, supervisors, and leadership.
• Contribute to reporting and end-of-season evaluations.

Skills

Leadership

Staff supervision

Guest service

Communication

On-snow coaching

Tools

Scheduling software

Job description

King Pine is seeking a Snowsports School Assistant Director for the King Pine Snowsports School in Madison, NH. This full-time seasonal role will partner with the Director of Skier Services to lead staff, coordinate lessons, and ensure a safe, enjoyable guest experience throughout the seven-month season.

You will oversee scheduling, training, and supervision of instructors, with a focus on program quality, safety, and staff development.