LIFT OPERATIONS SUPERVISOR

Priority Dispatch Corp.; Salida, Northern (CO, KY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Monarch Season Pass

Job summary

Monarch Mountain seeks a Lift Operations Supervisor to lead the lift operations team, ensure safety, and deliver a personalized guest experience on the mountain in Salida, CO. The role involves hiring, training, scheduling, and coaching Lift Operators, while maintaining strong teamwork and clear communication across departments.

The successful candidate will oversee daily operations, monitor equipment and staff performance, and participate in budgeting and seasonal planning.

Qualifications

• Must be a qualified lift operator.
• Colorado Driver’s License with good driving record.
• Able to work weekends, holidays, and overtime.
• Able to work at high elevation outdoors in severe weather.

Responsibilities

• Lead Lift Operators and train staff.
• Oversee lift operations and ensure safety of guests.
• Assist in hiring, scheduling, and evaluating department personnel.
• Maintain records, reports, and budget considerations for the department.
• Coordinate with other Monarch Mountain departments to deliver a quality guest experience.
• Provide professional, courteous problem solving for guests and employees.

Skills

Qualified lift operator

Job description

Job Details

Job Location: Monarch Mountain - SALIDA, CO 81201

Salary Range: $22.00 - $23.00 Hourly

Job Summary

The Lift Operations Supervisor assists and works in conjunction with the Lift Operations Manager other Supervisors in the managing and oversight of the overall seasonal and daily operations of the Lift Operations department so that each customer experience is reasonably safe, positive and personalized. This includes, but is not limited to, providing input and participating in the hiring, training, scheduling, coaching and evaluation of Lift Operators; being a leader and setting the example for company teamwork; effective communication with employees and other company personnel.

ESSENTIAL DUTIES

The Lift Operations Supervisor responsibilities include, but are not limited to the following:

• Be an effective leader within the guidelines of department and company policies, procedures and values, in fulfillment of Monarch’s mission statement to “provide our guests with a quality, personalized mountain experience.”
• Ensure all forms, tracking, verifications and necessary documenting are executed and accurately completed in a timely manner. This includes, though not limited to, requests, training, payroll, time-keeping, fiscal responsibilities, incidents, disciplinary actions...etc.
• Assist in the hiring of department A-Team employees.
• Oversee practices that will determine that the lift is operational and that all operating personnel are trained, equipped, and capable of performing their duties prior to public use of the lift.
• Schedule department staff for efficient coverage of department functions based on projected skier budget. Adjust to actual requirements as appropriate.
• Discontinue operations of any lift due to physical, weather, personnel, or other reasons.
• Provide timely employee feedback, and contribute to producing performance reviews of department A-Team staff.
• Be aware of and assist in staying within budgetary constraints; offer input for next season's budget proposal.
• Offer input for departmental capital requests.
• Work in conjunction with other departments as part of the Monarch team.
• Assist in the development and maintenance of training materials, manuals, checklists and other documents necessary for the success of the department.
• Prepare and assist in the oversight of department personnel in the event of an emergency, as instructed by the Manager.
• Provide professional solutions and courteous assistance in problem solving for both guests and employees.
• Monitor and maintain the inventory and condition of department supplies, properties and facilities.
• Circulate (via skis/snowboard or snowmobile) between lift stations to ensure appropriate coverage, activities, station set up and customer satisfaction. Cover positions as necessary at lift stations for breaks, lunches and other reasons.
• Oversee operational procedures and adherence to applicable regulations pertaining to the lift.
• Assist in monitoring and assuring lifts are operating in accordance with the applicable rules and regulations of the American National Standards Institute (ANSI) and other state (CPTSB) and federal regulations.
• Take the lead in overseeing the daily operations in the absence of the Lift Operations Manager. Communicate status and issues with the Director of Mountain Operations and/or the GM as appropriate.
• Perform snow removal and shoveling duties as necessary.
• Take the lead in overseeing the daily Tubing Park shaping, conditions, and operations.
• Inspect tubing equipment, lanes, and lift operations looking for any issues that may need to be addressed.
• Request or perform additional grooming when needed.
• Coordinate with Slope and Vehicle Maintenance for park shaping and snowcat needs.
• Discontinue tubing park operations due to physical, weather, personnel, or other reasons.
• Other duties as assigned.

PERSONAL ATTRIBUTES

• Ability to maintain a good attitude, set a positive example and work well with guests and other employees.
• Ability to speak clearly and pleasantly, and communicate in the English language.
• Ability to take direction and follow procedures.
• Ability to train others and give direction in a non-condescending manner.
• Aware of surroundings and the ability to identify and respond quickly to situational needs.
• Good English reading and writing communication skills.
• Ability to recognize and maintain confidentiality of sensitive materials and situations.

JOB REQUIREMENTS

• Must be a qualified lift operator.
• Colorado Driver’s License and good driving record required.
• Requires the ability to work any day of the week, Saturday through Friday and holidays, and overtime if necessary.
• Must be available by phone when off-duty.
• Requires working at high elevation (over 10,000’), and outdoors with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, strong winds and intense sun.
• Requires standing, walking on uneven, slippery surfaces, bending, twisting, reaching and climbing.
• Requires the ability to push, lift and move up to 50 lbs.
• Must be able to stop, turn, change directions suddenly, adapt to uneven, varying intermediate terrain, and move in both directions on skis or snowboard carrying up to 10 lbs.
• Must be at least 18 years of age.

JOB TYPE

Winter Seasonal

COMPENSATION AND BENEFITS

• Compensation: Proposed hiring rate starts at $22.00 (actual pay will be adjusted based on experience).
• Entitled to a discretionary profit bonus at the end of the season.
• Benefits: Monarch Season Pass and many more! (Reference the employee handbook and department manual for explanation of additional benefits)

JOB POSTING DEADLINE

JOB POSTING DEADLINE: September 18, 2026

This Job Description is not an employment contract. This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice. Similarly, an employee who holds this position is free to resign at any time. Monarch requests a courtesy two-week advanced notice of intent to resign. Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.

Qualifications