SnowSports Operations Leader & Talent Coach

Sugarloaf Mountain Corporation; Snoqualmie Pass (WA); On-site; USD 38,000 - 39,000; Full time

Benefits offered by this job

401(k) discretionary match

Sick time accrual

Job summary

Boyne Resorts’ Summit at Snoqualmie seeks a SnowSports Supervisor to lead staff, schedule instructors, and coordinate payroll and training. You will drive program excellence, mentor team members, and align operations with guest demand to maximize satisfaction and revenue.

You will oversee onboarding, performance evaluations, and data-driven staffing decisions while collaborating with managers to maintain high service standards in a dynamic mountain environment.

Qualifications

• Extensive knowledge of The Summit SnowSports School or a comparable operation.
• Proven leadership experience and ability to work independently with minimal supervision.
• Flexible, adaptable, and able to thrive in a fast-paced, guest-driven environment.
• Ability to prioritize, multitask, and remain calm under pressure.
• Strong commitment to guest service and employee development.

Responsibilities

• Assist in recruitment efforts by identifying staffing needs across ability levels, programs, and guest demographics, and encourage team referrals.
• Lead and support instructor training initiatives to promote consistent teaching standards and professional development.
• Oversee daily and seasonal instructor scheduling to ensure optimal coverage, especially during peak business days.
• Manage onboarding, activation, and separation of team members, ensuring a smooth transition across employment stages.
• Maintain accurate employee records and ensure compliance with privacy regulations and company policies.
• Monitor labor-to-revenue ratios and make data-informed staffing decisions.

Skills

Leadership

Scheduling

Payroll

Excel

Communication

Tools

RTP

Flaik

Job description

Boyne Resorts’ Summit at Snoqualmie seeks a SnowSports Supervisor to lead staff, schedule instructors, and coordinate payroll and training. You will drive program excellence, mentor team members, and align operations with guest demand to maximize satisfaction and revenue.

You will oversee onboarding, performance evaluations, and data-driven staffing decisions while collaborating with managers to maintain high service standards in a dynamic mountain environment.