Ski and Ride SchoolKid's Leaning Center Supervisor, Full Time - Winter 26/27

Alterra Mountain Company; Enumclaw (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Free Alterra season pass

Employee housing available

Discounts on gear

Job summary

Crystal Mountain in Washington State seeks a Ski & Ride School Supervisor for the upcoming season. You will oversee daily operations, coordinate classes, and lead instructors in a fast-paced, guest-focused environment.

This role requires leadership, PSIA Level 2 preferred with children-specific training, five+ years in snowsports, and strong MS Office and Flaik experience. Seasonal, hourly position with opportunities for growth at Crystal Mountain.

Qualifications

• Supervisory experience in a Snowsports school.
• Prior experience working with children.
• Level 2 PSIA/AASI certification preferred with children-specific training experience.
• Ability to create and implement ideas for great youth experiences on snow.
• Ability to effectively delegate to a team, or be delegated to, in order to carry out all necessary operational activities (not attempting to do everything yourself).
• Five years plus experience in Snowsports operations preferred.
• Must have experience in Microsoft Office products.
• Experience with Flaik Snowsports Management Tool preferred.
• Exceptional customer service and communication skills at all levels.
• Leadership skills with the ability to assess, motivate and train staff.

Responsibilities

• Oversee daily set up and take down of the area you’re supervising.
• Monitor sales and collaboratively solve staff shortages and scheduling conflicts amongst the Supervisor & Administrative Teams
• Create appropriate classes based on student abilities, ages, and class size goals
• Assign the appropriate instructors to classes and other assignments based on instructor’s experience and capabilities
• Clearly and accurately record class & timekeeping information with Flaik scanners and other payroll processes for your area
• Communicate effectively with the Senior and Administrative Manager about staff training needs, procedural inefficiencies, pay or employee engagement issues
• Mentor and train instructors on school policies, practices, lineup responsibilities
• Collect information about student ability level and goals from instructors during lineup
• Monitor classes out on the snow. Offer instructors support if necessary and provide feedback on instructor performance.
• Facilitate & supervise lunch-time if applicable to the department you are supervising
• Act as the point person for guest recovery scenarios occurring in the area you’re supervising
• Other duties as assigned.

Skills

Supervisory experience

Child experience

PSIA Level 2

Youth programs

Delegation skills

Snowsports operations

MS Office

Flaik

Customer service

Leadership

Tools

Flaik Snowsports Management Tool

MS Office

Job description

SeasonalWORK AND PLAY IN THE MOUNTAINSJoin our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!BIG PEAKS, BIGGER PERKSEmployee perks:Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)+ Free Alterra season pass for spouse and dependents 25 & under50% off window ticket price at IKON partner resortsFree access to Alterra Mountain destinations during time offFree ski-referral letters for employees to use at other mountain resorts during time offFree friends & family day-ski vouchers (Periodic allotment)Discounts on Ski & Snowboard LessonsDiscounts on Ski & Snowboard RentalsDiscounts on Gear Tune-UpsDiscounts on Food & BeverageDiscounts at Crystal Mountain Retail shopsFree Crystal branded swagPro deals on gear with 100s of brandsDiscount MarketplaceDeals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and moreEmployee-only Night Skiing eventsEmployee Housing Available for eligible positionsAccrued paid time off for eligible positionsGroup health insurance for eligible positions401K benefit and generous match with immediate vesting for all staff members over 18Opportunities for growth, advancement, and year-round employmentPosition Title: Ski and Ride School SupervisorEmployee Type: Seasonal, Full Time, HourlyBusiness Unit: Ski and Ride School, GroupsPosition Reports to: Ski & Ride School Director & ManagersPositions Reporting to this Role: InstructorsLocation: Crystal Mountain, Washington StateWage Range: $25.00 to $30.00 DOEApproximate Start & End Date: November 14th, 2026 - April 18th, 2027JOB SUMMARYSki & Ride School Supervisors are responsible for supervising daily operations of the departments within Ski & Ride School. The person in this role must demonstrate an outstanding ability to collaborate with a team and make decisions in a fast-paced environment.ESSENTIAL DUTIESOversee daily set up and take down of the area you’re supervisingMonitor sales and collaboratively solve staff shortages and scheduling conflicts amongst the Supervisor & Administrative TeamsCreate appropriate classes based on student abilities, ages, and class size goalsAssign the appropriate instructors to classes and other assignments based on instructor’s experience and capabilitiesClearly and accurately record class & timekeeping information with Flaik scanners and other payroll processes for your areaCommunicate effectively with the Senior and Administrative Manager about staff training needs, procedural inefficiencies, pay or employee engagement issuesMentor and train instructors on school policies, practices, lineup responsibilitiesCollect information about student ability level and goals from instructors during lineupMonitor classes out on the snow. Offer instructors support if necessary and provide feedback on instructor performance.Facilitate & supervise lunch-time if applicable to the department you are supervisingAct as the point person for guest recovery scenarios occurring in the area you’re supervisingOther duties as assigned.KNOWLEDGE, SKILL AND ABILITY REQUIREMENTSSupervisory experience in a Snowsports school.Prior experience working with childrenLevel 2 PSIA/AASI certification preferred with children-specific training experienceAbility to create and implement ideas for great youth experiences on snow.Ability to effectively delegate to a team, or be delegated to, in order to carry out all necessary operational activities (not attempting to do everything yourself)Five years plus experience in Snowsports operations preferred.Must have experience in Microsoft Office products.Experience with Flaik Snowsports Management Tool preferredExceptional customer service and communication skills at all levels.Leadership skills with the ability to assess, motivate and train staff.PHYSICAL DEMANDS AND WORKING CONDITIONSThis position may be required to work evenings, weekends and holidays while in operation.Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.Auditory and visual acuity to communicate with computers, phones, and mobile devices and basic office equipment on a constant basis.Ability to work for extended periods of time while on skis/snowboard.Able to spend long periods outside without breaks in a variety of weather conditions. (Minimum 2 hours)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.An Equal Opportunity Employer