Snack Bar Cashier & Guest Experience Pro

Valley View Casino & Hotel; Valley Center (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Valley View Casino & Hotel in Valley Center, CA is seeking a Team Member to prepare and dispense food for guests, maintain stock, and handle transactions at the point of sale. You will greet guests, ensure cleanliness, and work under supervision with established guidelines to deliver excellent service.

The role requires a high school diploma or GED, at least one year of cash handling and customer service experience, and the ability to obtain a food handler's certificate.

Qualifications

• One year of cash handling experience.
• One year of customer service experience.
• Ability to maintain a food handler's certificate.
• Ability to read and interpret documents such as instructions, guidelines, policies and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to work with mathematical concepts.
• Ability to apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to use commonsense understanding to interpret and carry an extensive variety of instructions.

Responsibilities

• Support and uphold Valley View Casino & Hotel's Standards of Excellence.
• Maintain positive guest relations and resolve guest complaints to ensure satisfaction.
• Prepare and dispense food to guests.
• Keep work area clean and hygienic according to company standards.
• Maintain stock of related food supplies and condiments.
• Handle cash, credit card, and comp purchases at assigned station.
• Operate as part of the team with supervision and other team members.
• Maintain a balanced bank at the beginning and end of each shift.
• Demonstrate high levels of service delivery and prioritize guest needs.
• Adhere to company policies and perform other duties as assigned.

Education

High School Diploma or GED

Job description

Valley View Casino & Hotel in Valley Center, CA is seeking a Team Member to prepare and dispense food for guests, maintain stock, and handle transactions at the point of sale. You will greet guests, ensure cleanliness, and work under supervision with established guidelines to deliver excellent service.

The role requires a high school diploma or GED, at least one year of cash handling and customer service experience, and the ability to obtain a food handler's certificate.