Cage Cashier & Guest Services Specialist

Valley View Casino & Hotel; Valley Center (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Valley View Casino & Hotel is seeking a Cage Cashier responsible for handling cash transactions, balancing drawers, and maintaining accurate cash controls within the Cage Department. You will serve guests with courteous, efficient service and adhere to all gaming regulations and internal policies.

The role requires strong numeric skills, attention to detail, and the ability to work flexible shifts in a fast-paced casino environment.

Qualifications

• High School diploma or GED equivalent.
• One year of cash handling experience.
• Ability to speak and understand the English language.
• Ability to write routine reports and correspondence.
• Ability to read, analyze and interpret English documents and policies.
• Ability to apply common sense to instructions and guidelines.
• Ability to define problems and use data to draw conclusions.
• Ability to work with mathematical concepts and calculations.
• Must maintain positive guest relations and sound judgment.
• Must apply for, receive, and maintain a Gaming License.

Responsibilities

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence.
• Maintain positive guest relations and resolve guest complaints with courtesy.
• Receive cash and tickets and provide correct change to guests.
• Adhere to established cash control policies and procedures.
• Maintain a clean and organized cage area.
• Contribute to a smoothly and efficiently run cage operation.
• Be knowledgeable about facilities and events to assist guests and team members.
• Perform other duties as assigned by management.
• Maintain professional and ethical performance and regular attendance.
• Adhere to performance standards and company policies.

Skills

Cash handling

English language proficiency

Reading and interpreting documents

Writing routine reports

Mathematical ability

Good judgment

Education

High School diploma or GED

Job description

Valley View Casino & Hotel is seeking a Cage Cashier responsible for handling cash transactions, balancing drawers, and maintaining accurate cash controls within the Cage Department. You will serve guests with courteous, efficient service and adhere to all gaming regulations and internal policies.

The role requires strong numeric skills, attention to detail, and the ability to work flexible shifts in a fast-paced casino environment.