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Description
The Summer Snack Bar Attendant provides excellent customer service while preparing and serving food and beverages at the YMCA’s summer snack bar. This position is responsible for maintaining cleanliness, inventory, and ensuring a positive guest experience while promoting a welcoming environment for all visitors.
Responsibilities
- Greet all customers with a friendly, positive attitude and assist them in selecting snacks, beverages, and other available products.
- Prepare and serve food and beverages according to YMCA health and safety standards.
- Ensure the snack bar area is kept clean and organized at all times, including wiping down counters, cleaning equipment, and maintaining sanitary conditions.
- Handle cash and process transactions accurately using the register or point-of-sale system.
- Monitor inventory levels and notify the Snack Bar Supervisor when supplies are running low.
- Assist in setting up and stocking the snack bar at the beginning of the shift, and ensure proper storage of leftover items at the end of the shift.
- Adhere to all health and safety regulations, including food handling, sanitation practices, and allergen awareness.
- Promote YMCA programs, services, and events when interacting with guests.
- Assist with opening and closing the snack bar, ensuring the area is clean and secure at the end of each shift.
- Provide exceptional customer service by addressing any concerns or issues from guests promptly and professionally.
- Collaborate with other snack bar attendants and staff to ensure smooth operation and a positive experience for all visitors.
- Perform other duties as assigned by the Snack Bar Lead and Aquatics Director.
Leadership Competencies
Mission Advancement: Demonstrates the Y’s values, seeks to serve others, and supports community needs.
Collaboration: Works effectively with diverse groups, builds rapport, and communicates well.
Operational Effectiveness: Makes sound judgments, embraces new approaches, and strives for high-quality member experiences.
Personal Growth: Pursues self-development, adapts to change, and maintains up-to-date skills.
Skills & Qualifications
- Must be at least 16 years old.
- Previous customer service experience preferred but not required.
- Food Handler Certification required within 30 days of employment.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Ability to handle cash and operate a point-of-sale system.
- Ability to lift and move up to 25 pounds.
- Dependable, punctual, team-oriented, with a positive attitude.
- Willing to work weekends, evenings, and holidays during summer.
Work Environment & Physical Demands
- Stand for extended periods and work in a warm, fast-paced environment.
- Handle food and beverages comfortably.
- Work indoors and outdoors depending on location.
Benefits
- Competitive pay
- Free YMCA membership
- Opportunities for growth within YMCA
- Fun, dynamic summer work environment