SMOC Health Services

Marshall Area Chamber of Commerce; Worthington (MN); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

PTO

Paid holidays

Health insurance

Life insurance

Dental insurance

Vision insurance

Simple IRA/Roth company match

Job summary

The Southwestern Minnesota Opportunity Council (SMOC) Health Services is hiring an Office Support/Patient Access Representative in Worthington, MN. The role focuses on creating a welcoming patient experience, handling front desk operations, patient registration, appointment scheduling, insurance verification, and records maintenance.

The ideal candidate will be bilingual in English/Spanish, have strong customer service skills, and be comfortable with MS Office and EHR systems while upholding

Qualifications

• Bilingual English/Spanish preferred.
• Minnesota Driver’s License required.
• Strong customer service and communication skills.
• Ability to maintain patient confidentiality and HIPAA compliance.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience in a medical office or patient access setting preferred.

Responsibilities

• Front office operations and patient registration.
• Appointment scheduling and insurance verification.
• Maintain and update patient records.
• Assist with clinic inventory and laboratory quality control activities.
• Provide excellent customer service to patients and visitors.
• Support clinical staff across Health Services.

Skills

Bilingual in English and Spanish

Driver’s License

Customer service

HIPAA/privacy

Microsoft Office

EHR systems

Organizational skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Electronic Health Records (EHR)

Job description

Office Support/Patient Access Representative

Health Services

Full- Time | 30-39 Hours

The Southwestern Minnesota Opportunity Council (SMOC) Health Services is looking to hire an Office Support/Patient Access Representative to support the continued growth and delivery of accessible, high-quality healthcare services. This position plays an important role in creating a welcoming patient experience, coordinating clinic operations, and supporting clinical staff across SMOC Health Services.

The Office Support/Patient Access Representative serves as the first point of contact for patients, visitors, and community members. Responsibilities include front office operations, patient registration, appointment scheduling, insurance verification, record maintenance, and assisting with clinic inventory and laboratory quality control activities. The ideal candidate will demonstrate excellent customer service, strong organizational skills, attention to detail, and a commitment to patient confidentiality and quality care.

Office Support/Patient Access Representative

Health Services

Full- Time | 30-39 Hours

The Southwestern Minnesota Opportunity Council (SMOC) Health Services is looking to hire an Office Support/Patient Access Representative to support the continued growth and delivery of accessible, high-quality healthcare services. This position plays an important role in creating a welcoming patient experience, coordinating clinic operations, and supporting clinical staff across SMOC Health Services.

The Office Support/Patient Access Representative serves as the first point of contact for patients, visitors, and community members. Responsibilities include front office operations, patient registration, appointment scheduling, insurance verification, record maintenance, and assisting with clinic inventory and laboratory quality control activities. The ideal candidate will demonstrate excellent customer service, strong organizational skills, attention to detail, and a commitment to patient confidentiality and quality care.

QUALIFICATIONS:

• Education: High school diploma or GED required.
• Experience: Previous experience in a medical office, patient access, reception, or healthcare setting preferred.

SKILLS / ABILITIES:

• Bilingual in English and Spanish or multilingual required.
• Valid Minnesota Driver’s License required, with willingness and availability to travel as needed.
• Strong customer service, interpersonal, and communication skills.
• Ability to maintain patient confidentiality and comply with HIPAA privacy regulations.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to learn and utilize electronic health record (EHR) systems and maintain accurate patient records.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced clinic environment.
• Ability to sit, stand, and use a computer for extended periods, lift and carry supplies as needed, and work at varying speeds based on clinic needs.

Starting hourly rate $17.07–$18.64 based on skill, education and experience.

Benefit package includes PTO, paid holidays, and available health, life, dental and vision insurance. Simple IRA/Roth company match.

Additional Postings available from SMOC Health Services