Office Support/Patient Access Representative

SMOC; Worthington (MN); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

PTO and paid holidays, health, life, &

Simple IRA/Roth company match

Job summary

SMOC is seeking an Office Support/Patient Access Representative in Worthington, MN. The role focuses on creating a welcoming patient experience, coordinating clinic operations, and supporting clinical staff within SMOC Health Services.

Responsibilities include patient registration, appointment scheduling, insurance verification, and maintaining accurate records in EHR systems. Strong communication, organization, and confidentiality are essential in a busy community clinic setting.

Qualifications

• High school diploma or GED required.
• Experience in a medical office or healthcare setting preferred.
• Bilingual English/Spanish or multilingual required.

Responsibilities

• Front office operations and patient registration.
• Appointment scheduling and insurance verification.
• Record maintenance and census/inventory support.
• Assist with laboratory quality control activities as needed.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Bilingual English/Spanish

Customer service

HIPAA privacy

MS Office

EHR systems

Organizational skills

Multitasking

Driver's license

Physical stamina

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Please check our calendar for events and walk-in hours

Office Support/Patient Access Representative

Overview

Southwestern Minnesota Opportunity Council (SMOC) Health Services is looking to hire an Office Support/Patient Access Representative to support the continued growth and delivery of accessible, high-quality healthcare services. This position plays an important role in creating a welcoming patient experience, coordinating clinic operations, and supporting clinical staff across SMOC Health Services.

No. of Vacancies

1

Specific Skills

• Bilingual in English and Spanish or multilingual required.
• Strong customer service, interpersonal, and communication skills.
• Ability to maintain patient confidentiality and comply with HIPAA privacy regulations.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to learn and utilize electronic health record (EHR) systems and maintain accurate patient records.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced clinic environment.
• Valid Minnesota Driver’s License required, with willingness and availability to travel as needed.
• Ability to sit, stand, and use a computer for extended periods, lift and carry supplies as needed, and work at varying speeds based on clinic needs.

Responsible For

The Office Support/Patient Access Representative serves as the first point of contact for patients, visitors, and community members. Responsibilities include front office operations, patient registration, appointment scheduling, insurance verification, record maintenance, and assisting with clinic inventory and laboratory quality control activities. The ideal candidate will demonstrate excellent customer service, strong organizational skills, attention to detail, and a commitment to patient confidentiality and quality care.

Job Nature

Full Time

Educational Requirements

• Education: High school diploma or GED required.
• Experience: Previous experience in a medical office, patient access, reception, or healthcare setting preferred.

Job Location

Worthington

Starting hourly rate $17.07–$18.64 based on skill, education and experience.

Other Benefits

• PTO, paid holidays, and available health, life, dental and vision insurance.
• Simple IRA/Roth company match.

Job Level

Support Staff

SMOC, a 501(c)3 Community Action Agency, serves low-income individuals in Southwestern Minnesota, primarily in Nobles, Rock, Murray, and Pipestone counties. With a mission to strengthen communities through opportunities and service, SMOC offers a variety of assistance programs, managed by a dedicated team and a tri-partite Board of Directors.

Southwestern MN Opportunity Council

• 1106 3rd Avenue | PO Box 787 | Worthington, MN 56187
• Fax [phone] | TTY [phone]
• Fax [phone] | TTY [phone]