Smile Concierge: Treatment Plan Coordinator

North American Dental Group; Lombard (IL); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Paid Time Off

Comprehensive Benefits including 401(k)

Access to continuing education

Dynamic work environment

Job summary

North American Dental Group is looking for a Treatment Plan Coordinator in Lombard, IL. This full-time position involves providing exceptional customer service and managing patient interactions effectively.

Key responsibilities include financial task handling, scheduling, and education on dental procedures. Candidates should have a high school diploma and 1-5 years of relevant experience. The role offers competitive pay and career growth opportunities.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and a willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Responsibilities

• Handle financial tasks, including co-payment collection and insurance verification.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule appointments.
• Explain dental procedures and policies to patients.
• Present financial arrangements and policies to patients.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking skills

Dental software familiarity

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

North American Dental Group is looking for a Treatment Plan Coordinator in Lombard, IL. This full-time position involves providing exceptional customer service and managing patient interactions effectively.

Key responsibilities include financial task handling, scheduling, and education on dental procedures. Candidates should have a high school diploma and 1-5 years of relevant experience. The role offers competitive pay and career growth opportunities.