SME - Desk Side Services, AMT Asset Management Software

HCL Technologies Limited; Baltimore (MD); On-site; USD 65,000 - 116,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

HCLTech is seeking a Desk Side Services Lead in the Baltimore area to manage on-site hardware support and Windows desktop environments. You will coordinate client location requirements and ensure 5-day on-site coverage.

The role emphasizes strong hardware mgmt, desktop support, and client-facing coordination across US locations, with compensation aligned to market range.

Qualifications

• Experience in desk-side IT support and hardware management.
• Strong knowledge of Windows desktop environments.
• Ability to coordinate on-site client locations and schedules.

Responsibilities

• Lead desk-side services for hardware management and Windows desktops.
• Coordinate with client locations for on-site support 5 days a week.
• Provide timely troubleshooting and escalation as needed.

Skills

Desk side services

Hardware management

Windows desktop

Tools

Windows OS

Job description

SME - Desk Side Services, AMT Asset Management Software SME - Desk Side Services, AMT Asset Management Software United States SME - Desk Side Services, AMT Asset Management Software Baltimore, Maryland

Job Summary

Desk side services lead, Hardware MGMT, Windows desktop, Client location -All 5 days

Key Responsibilities

Desk side services lead, Hardware MGMT, Windows desktop, Client location -All 5 days

Skill Requirements

Desk side services lead, Hardware MGMT, Windows desktop, Client location -All 5 days

Other Requirements

Desk side services lead, Hardware MGMT, Windows desktop, Client location -All 5 days

Maximum Salary (US): 116000 Minimum Salary (US): 65000 Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.