SMB Sales Ops & Training Specialist

RevOps Report; Springfield (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K match after 1 year

Inc. 5000 honors

Employee Assistance Programs

Flexible scheduling

Growth opportunities

Community involvement

Job summary

Russell Cellular is seeking an SMB Support Specialist to oversee SMB tasks for the company and its Agent Partners, maintaining detailed records of all communications and mastering Business plans, promotions, and platforms. You will ensure accurate field messaging and support a positive team environment.

You will collaborate with Sales Operations and the Virtual Training team to deliver clear training context and up-to-date information, while embodying Russell Cellular's values and supporting

Qualifications

• Excellent communication and organizational skills.
• Ability to train and coach others effectively.
• Comfortable speaking publicly and delivering training.

Responsibilities

• Oversee SMB tasks for Russell Cellular and Agent Partners and maintain detailed records of all communications.
• Coordinate with Sales Operations and Virtual Training to ensure accurate field information and training context.
• Model company values and foster a collaborative, positive team environment.

Skills

Active listening

Punctuality

Honesty

Humor

Collaborative

Outgoing

Flexible

Self-starter

Decision-making

Problem-solving

Independent work

Team-oriented

Public speaking

Time management

Coachable

Adaptable

Office 365

Virtual meetings

Wireless sales experience

Tools

Office 365

Virtual Meeting Platforms

Job description

Russell Cellular is seeking an SMB Support Specialist to oversee SMB tasks for the company and its Agent Partners, maintaining detailed records of all communications and mastering Business plans, promotions, and platforms. You will ensure accurate field messaging and support a positive team environment.

You will collaborate with Sales Operations and the Virtual Training team to deliver clear training context and up-to-date information, while embodying Russell Cellular's values and supporting