Smartphone Technician - Level 2

iFixScreens; Grayson (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

iFixScreens in Grayson, Georgia is looking for a Level 2 technician with experience in smartphone, tablet, and computer repairs. Applicants should be fluent in English and Spanish, have strong customer service skills, and at least 6 months of related experience. Knowledge of Apple, Samsung, HTC, and Motorola devices is preferred.

Your responsibilities will include diagnostics, repairs, and maintaining inventory. The work environment values a team player who is eager to learn more about advanced repairs.

Qualifications

• Minimum 6 months of experience as a Level 2 technician.
• Fluent in English & Spanish.
• Experience repairing Apple, Samsung, HTC, and Motorola devices preferred.

Responsibilities

• Provide customer service.
• Perform diagnostics and repair on cellular phones, computers, and gaming systems.
• Maintain accurate inventory of parts and accessories.
• Maintain work area and store cleanliness.

Skills

Customer service

Fluent in English

Fluent in Spanish

Diagnostics/Repair

Soldering

Job description

iFixScreens is looking for a Level 2 technician working on smartphones, tablets, and computers. Applicant must be able to perform component repairs on most major brands including screen repairs, function key replacements, housings, batteries, and more. Having first‑hand knowledge working on Apple, Samsung, HTC, and Motorola devices is highly sought after. If the applicant has any soldering experience, please include it in your resume.

The successful applicant will have at least 6 months of experience as a Level 2 tech.

The applicant must be fluent in English & Spanish and be able to communicate with customers who may have questions regarding a repair.

The chosen applicant will be a team player, outgoing, and eager to learn more about Level 3 repairs on smart devices.

Duties

• Customer service
• Diagnostics/Repair of cellular phones, computers, gaming systems
• Maintain accurate inventory of parts and accessories
• Maintenance of work area and store
• Providing excellent customer service to all customers

Qualifications

• Minimum 6 months of experience as a Level 2 technician
• Fluent in English & Spanish
• Experience repairing Apple, Samsung, HTC, and Motorola devices preferred
• Ability to perform soldering work (experience preferred)

All your information will be kept confidential according to EEO guidelines.