Smartphone, Tablet & Battery Repair Technician

ADP, Inc.; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Batteries Plus in Glendale, AZ is hiring a Service Worker who will provide device repair support, diagnosing problems and delivering total customer solutions with courtesy and professionalism.

You will repair devices, replace screens and batteries, rebuild battery packs, and assist with inventory while maintaining safety and accuracy. The role emphasizes strong communication with customers and teamwork in a fast-paced retail setting.

Qualifications

• High School education or equivalent required.
• 3–6 months of device repair experience.
• Demonstrated problem-solving skills and technical aptitude.
• Ability to prioritize, manage multiple tasks, and meet deadlines.
• Good listening and communication skills with a customer focus.

Responsibilities

• Repair cell phones, tablets, and other devices based on priority.
• Replace screens and batteries on smartphones and tablets.
• Assist with inventory counts and stock rotation.
• Greet customers, determine needs, and explain repair status.
• Operate the POS to complete sales transactions accurately.
• Follow safety rules and wear PPE.

Skills

Customer service

Technical aptitude

Problem solving

Communication skills

Attention to detail

Inventory management

Education

High School diploma

Associate degree in electronics

Tools

Hand tools

Testing equipment

Key programming equipment

Job description

Batteries Plus in Glendale, AZ is hiring a Service Worker who will provide device repair support, diagnosing problems and delivering total customer solutions with courtesy and professionalism.

You will repair devices, replace screens and batteries, rebuild battery packs, and assist with inventory while maintaining safety and accuracy. The role emphasizes strong communication with customers and teamwork in a fast-paced retail setting.