SmartPath Performance Coach - Field Training & Enablement

Better-Car-People-1; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

Better Car People is seeking a Performance Coach – TMNA SmartPath to work with Toyota dealerships across the Pacific Northwest. This hands-on, relationship-driven role focuses on helping dealership teams maximize SmartPath adoption and performance.

You will spend time in dealerships coaching teams, reviewing performance data, and turning SmartPath tools and processes into daily habits that drive measurable results.

Qualifications

• Experience working in a Toyota dealership environment, preferably in sales, BDC, digital retail, Internet sales, or dealership performance.
• Strong understanding of dealership sales processes and the customer journey.
• Experience coaching, training, or developing dealership teams.
• Hands-on coaching style with the ability to adapt approach to different dealerships and teams.

Responsibilities

• Travel to Toyota dealerships across the Pacific Northwest to provide hands-on coaching, training, and support.
• Build strong relationships with dealership leadership, sales teams, BDC/Internet teams, and other stakeholders.
• Assess how dealerships are currently using SmartPath and identify opportunities to improve adoption, consistency, and performance.
• Review dealership performance and SmartPath metrics to identify trends, gaps, and opportunities.
• Create and implement customized action plans based on each dealership’s needs and goals.
• Coach dealership teams on SmartPath best practices, processes, and tools.
• Provide refresher training and ongoing support to help teams build confidence and consistency.
• Support new dealership launches and SmartPath rollouts as needed.
• Follow up with dealership teams to track progress, measure results, and adjust coaching strategies.
• Stay up to date on Toyota SmartPath features, enhancements, best practices, and program updates.
• Share dealership insights and feedback to help improve processes, training, and overall program effectiveness.
• Contribute to team initiatives and support the onboarding and development of other Performance Coaches as needed.

Skills

Coaching

Relationship building

Data-driven decision making

Communication

Travel readiness

Independent worker

Tools

SmartPath

Job description

Better Car People is seeking a Performance Coach – TMNA SmartPath to work with Toyota dealerships across the Pacific Northwest. This hands-on, relationship-driven role focuses on helping dealership teams maximize SmartPath adoption and performance.

You will spend time in dealerships coaching teams, reviewing performance data, and turning SmartPath tools and processes into daily habits that drive measurable results.