Smart Home Low-Voltage Installer & Troubleshooter

ADT Security Services; Morrisville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Company vehicle provided

Tuition reimbursement

Paid time off

Job summary

ADT Security Services in Morrisville, NC is seeking a field installer and technician to deliver and support low‑voltage security systems in customer homes and small businesses. You’ll install wiring, test configurations, and ensure reliable operation while clearly communicating with customers.

This role requires a high school diploma or equivalent, a valid driver’s license, and the ability to work evenings or weekends.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer‑first communication style.
• Self‑directed with solid time management in a fast‑paced environment.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections, including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

Skills

Proficiency with computer hardware, S/

Education

High school diploma or equivalent

Job description

ADT Security Services in Morrisville, NC is seeking a field installer and technician to deliver and support low‑voltage security systems in customer homes and small businesses. You’ll install wiring, test configurations, and ensure reliable operation while clearly communicating with customers.

This role requires a high school diploma or equivalent, a valid driver’s license, and the ability to work evenings or weekends.