Smart Home Installer: Install, Advise & Protect

ADT Security Services; Madison Heights (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits after 31 days

Casual energetic environment

Medical, Dental, Vision, 401(k)

Paid vacation

Tuition reimbursement

Career growth opportunities

Job summary

ADT Security Services is seeking a field installer to assess customer needs, install and test security systems, and ensure reliable signal reception at homes or businesses in the Madison Heights area.

You will work closely with customers, follow safety practices, and identify opportunities to improve system performance; a valid driver's license and a high school diploma are required, with electronic trades training a plus.

Qualifications

• Customer-focused and customer-driven mindset.
• Technical aptitude to troubleshoot equipment.
• Strong verbal communication skills.
• Able to thrive in uncertain conditions.
• Valid driver's license.
• High school diploma or equivalent.
• Electronic trade school training is a plus.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Customer focused

Technical aptitude

Verbal communication

Thrive under uncertainty

Valid driver's license

Education

High School degree or equivalent

Electronic Trade School training (plus)

Job description

ADT Security Services is seeking a field installer to assess customer needs, install and test security systems, and ensure reliable signal reception at homes or businesses in the Madison Heights area.

You will work closely with customers, follow safety practices, and identify opportunities to improve system performance; a valid driver's license and a high school diploma are required, with electronic trades training a plus.