Smart Home Installation Technician

ADT; Melville (NY); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Full benefits on the 1st of the month

Casual yet energetic and engaging work

Medical, Dental, Vision, 401(k) withem

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT is seeking a Residential Installation Technician in the United States to assess customer needs, design and install security systems, and educate customers on usage. You will visit homes or businesses, ensure proper function and signal reception, and deliver tailored solutions.

The ideal candidate has a customer-focused mindset, technical aptitude, and strong communication skills, with a valid driver's license and a high school diploma or equivalent.

Qualifications

• Customer-focused and customer-driven mindset.
• Technical aptitude.
• Strong verbal communication.
• Thrive in the face of uncertainty.
• Valid driver’s license.
• High School diploma or the equivalent.
• Electronic Trade School training is a plus.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Valid driver’s license

High School diploma

Electronic trade school training

Education

High School diploma or equivalent

Electronic Trade School training

Job description

ADT is seeking a Residential Installation Technician in the United States to assess customer needs, design and install security systems, and educate customers on usage. You will visit homes or businesses, ensure proper function and signal reception, and deliver tailored solutions.

The ideal candidate has a customer-focused mindset, technical aptitude, and strong communication skills, with a valid driver's license and a high school diploma or equivalent.