Smart Home Field Technician - Install, Educate & Upsell

Vivint; Indianapolis (IN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Company vehicle

4-day work weeks

Tools provided

10 holidays

2 weeks PTO

401(k) match

Stock purchase program

Employee pricing on equipment

Incentive trip

Job summary

Vivint Smart Home, an NRG owned company, is seeking Field Service Technicians to install and service smart home technology while proactively identifying upgrade opportunities for customers.

As the face of Vivint, you will deliver technical excellence in customers' homes, evaluate needs, and sell enhancements. Enjoy a four‑day work week, paid training, a company vehicle, and comprehensive perks.

Qualifications

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

Responsibilities

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.

Skills

Sales mindset

Customer service

Technical aptitude

Driver's license

Job description

Vivint Smart Home, an NRG owned company, is seeking Field Service Technicians to install and service smart home technology while proactively identifying upgrade opportunities for customers.

As the face of Vivint, you will deliver technical excellence in customers' homes, evaluate needs, and sell enhancements. Enjoy a four‑day work week, paid training, a company vehicle, and comprehensive perks.