Smart Home Field Service Tech & Consultant (4/10)

NRG Energy; Madison (AL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid training

Take-home vehicle

Gas card

4/10 schedule

Tools provided

Cell phone and tablet

Licensing paid

Holidays and PTO

401(k) match

Employee stock purchase program

Employee pricing on smart home gear

Incentive trips

Job summary

Vivint Smart Home is seeking a Field Service Technician/Professional to install and service smart home technology at customers' homes and guide them through its use. You will evaluate homes, upsell upgrades, and deliver on-site customer education to ensure peace of mind.

The role offers a base hourly rate with uncapped commissions, paid training, and a company vehicle, alongside holidays, PTO, and retirement benefits as part of a nationwide team.

Qualifications

• Sales experience in retail, B2C, or service-based sales is a plus.
• Ability to build rapport with diverse customers with integrity.
• Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Valid driver's license with good driving record; pass background checks and licensing per law.

Responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Evaluate customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Train homeowners on using their new system to protect their families.
• Opportunity for growth through coaching and leadership development within the national organization.

Skills

Sales mindset

Customer focus

Technical aptitude

Driver's license

Job description

Vivint Smart Home is seeking a Field Service Technician/Professional to install and service smart home technology at customers' homes and guide them through its use. You will evaluate homes, upsell upgrades, and deliver on-site customer education to ensure peace of mind.

The role offers a base hourly rate with uncapped commissions, paid training, and a company vehicle, alongside holidays, PTO, and retirement benefits as part of a nationwide team.