Smallwares Stocker & Customer Service Specialist

Jetro Restaurant Depot; Alexandria (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Jetro Restaurant Depot in Alexandria, VA is seeking a Stocker - Smallwares to ensure products are stocked, packed out, and available to customers. You will keep the area clean, organized and safe while greeting customers.

You will assist customers locating products, provide friendly service, and support department needs. This role requires physical stamina, ability to lift up to 50 pounds, and flexibility to work overtime as needed.

Qualifications

• Basic mathematical skills to handle pricing and counts.
• Strong verbal and written communication for customer service.
• Ability to deliver superior service to customers.
• Familiarity with products in the department.
• Willingness to work flexible hours and overtime as needed.
• Ability to lift and carry up to 50 pounds safely.
• Ability to stand and walk for extended periods up to 4 hours.
• Demonstrates commitment to company values and customer focus.

Responsibilities

• Stock product as directed in the Smallwares department.
• Pack out product as directed by the Department Manager.
• Provide friendly, efficient customer service as customers enter the department.
• Assist customers with loading and unloading of product when needed.
• Assist customers with locating products and providing details.
• Perform shelf tag maintenance as needed.
• Assist with cycle counts as needed.
• Maintain a clean, organized, and safe work area.

Skills

Basic Math skills

Excellent communication

Superior customer service

Familiarity with department products

Flexible schedule & overtime

Lift & carry 50 pounds

Stand/walk for 4 hours

Commitment to company values

Job description

Jetro Restaurant Depot in Alexandria, VA is seeking a Stocker - Smallwares to ensure products are stocked, packed out, and available to customers. You will keep the area clean, organized and safe while greeting customers.

You will assist customers locating products, provide friendly service, and support department needs. This role requires physical stamina, ability to lift up to 50 pounds, and flexibility to work overtime as needed.