Small Group Fitness Trainer

Planet Fitness Franchising, LLC; Columbia (SC); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

401(k)

401(k) matching

Flexible schedule

Job summary

Planet Fitness Franchising, LLC is seeking a Fitness Trainer to lead the Planet Fitness PE@PF program, design simple workouts, and instruct proper equipment use. The role emphasizes helping new members achieve fitness goals with a positive, welcoming approach.

The position requires a current CPR certification and a nationally certified training certificate, with responsibilities spanning member coaching, class scheduling, and maintaining cleanliness and safety in the club.

Qualifications

• Passion for fitness and health.
• Upbeat and positive attitude.
• 6–12 months of Customer Service experience preferred.
• High school diploma/GED required.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• Ability to pass background screening.
• Basic computer proficiency with accuracy.

Responsibilities

• Run PE@PF programs for participants (3–8 people per session) and create schedules for members.
• Consult with members regarding their fitness goals and instruct them on proper and safe use of equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Greet members and guests, provide exceptional customer service, and make members feel welcome.
• Answer phones and assist callers with questions; check members in and sign up new members.
• Respond to member questions and concerns in a timely and professional manner.
• Utilize POS system for memberships, cards, and billing questions.
• Keep the facility clean and orderly; regular cleaning of equipment and restrooms.

Skills

Customer service

Basic computer skills

Punctuality

Communication skills

Teamwork

Education

High school diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• 401(k)
• 401(k) matching
• Flexible schedule

We are searching for a Fitness Trainer (Certified Training Certificate REQUIRED) to join our team! As a member of our team, you will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Some of your responsibilities will include:

Planet Fitness PE@PF program

• Run PE@PF programs for participants (3-8 people per session) and creating schedules for members.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.

Customer Service/Front Desk Activities

• Greet members and guests, providing exceptional customer service and do your best to make members feel comfortable and welcomed!
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point of sale system.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance

• Go above and beyond to keep the facility clean and orderly.
• Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.
• Regular restroom and wet area cleaning and stocking.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• 6-12 months of Customer Service experience is preferred.
• High school diploma/GED equivalent required.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• Ability to pass background screening required.
• Basic computer proficiency with an eye for accuracy.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 75 lbs.
• Will occasionally encounter toxic chemicals during shift.

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

If you are an energetic, self-motivated individual with a positive attitude (and a great smile), we want you on our team! All of our Team Members at Planet Fitness share a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone! We offer:

We offer:

• Career advancement opportunities
• Weekly pay with weekly bonus opportunities
• Black Card membership, employee perks, rewards, and discounts
• Paid breaks
• Paid time off
• 401(k) & Roth Retirement savings plan (with employer match)
• Engaging team-building competitions, sales contests, and social events