Small Group Fitness Trainer

Right at Home Northern Virginia; Sumter (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

401(k)

401(k) matching

Flexible schedule

Tuition assistance

Job summary

Planet Fitness is seeking a Fitness Trainer to run the PE@PF program and guide members toward their goals. You will design simple workouts and teach proper technique, while supporting new members with orientation and equipment use.

The role emphasizes customer service, safety, and teamwork within a busy club environment. CPR and a Nationally Certified Training Certificate are required, with opportunities for growth and advancement.

Qualifications

• Passion for fitness and health.
• Autonomy and reliability in a fast-paced environment.
• Willingness to obtain required certifications and pass background checks.

Responsibilities

• Run PE@PF programs for participants (3-8 per session) and create member schedules.
• Consult with members on fitness goals and instruct on safe equipment use.
• Create bi-weekly updates with varied exercises.
• Meet class requirements based on club size and member traffic.
• Greet members at front desk and deliver exceptional customer service.
• Answer phones and assist callers with questions.
• Log amenities, sign up new members, and communicate events to members.
• Operate POS for purchases and assist with member card/billing questions.
• Maintain cleanliness and order in the facility.
• Ensure safety and provide supportive, professional interactions.

Skills

Customer service experience

Positive attitude

Excellent communication

Empathy

Problem solving

Team player

diplomacy

Education

High school diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Benefits

• Free uniforms


• Opportunity for advancement


• Training & development


• Wellness resources


• 401(k)


• 401(k) matching


• Flexible schedule


• Tuition assistance

We are searching for a Fitness Trainer (Certified Training Certificate REQUIRED) to join our team! As a member of our team, you will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Some of your responsibilities will include

Planet Fitness PE@PF program

• Run PE@PF programs for participants (3-8 people per session) and creating schedules for members.


• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.


• Create bi-weekly updates consisting of a variety of exercises.


• Meet class requirements based on club size and member traffic.

Customer Service/Front Desk Activities

• Greet members and guests, providing exceptional customer service and do your best to make members feel comfortable and welcomed!


• Answer phones in a friendly manner and assist callers with a variety of questions.


• Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.


• Respond to member questions and concerns in a timely and professional manner.


• Conduct beverage or merchandise purchases on the point of sale system.


• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.


• Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance

• Go above and beyond to keep the facility clean and orderly.


• Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.


• Regular cleaning of all exercise equipment and tanning beds.


• Regular restroom and wet area cleaning and stocking.

Qualifications/Requirements

• A passion for fitness and health!


• Upbeat and positive attitude.


• 6-12 months of Customer Service experience is preferred.


• High school diploma/GED equivalent required.


• Current CPR Certification required.


• Nationally Certified Training Certificate required.


• Ability to pass background screening required.


• Basic computer proficiency with an eye for accuracy.


• Punctuality and reliability is a must.


• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.


• Strong listener with the ability to empathize and problem solve.


• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

• Continual standing and walking during shift.


• Continual talking in person or on the phone during shift.


• Must be able to occasionally lift up to 75 lbs.


• Will occasionally encounter toxic chemicals during shift.

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

We offer

• Career advancement opportunities


• Weekly pay with weekly bonus opportunities


• Black Card membership, employee perks, rewards, and discounts


• Paid breaks


• Paid time off


• 401(k) & Roth Retirement savings plan (with employer match)


• Engaging team-building competitions, sales contests, and social events

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.