Small Group Fitness Trainer

Planet Fitness Franchising, LLC; Lexington (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career advancement opportunities

Weekly pay with bonus opportunities

Black Card membership

Paid breaks

Paid time off

401(k) & Roth Retirement savings plan

Engaging team-building competitions

Job summary

Join us as a Fitness Trainer at Planet Fitness in Lexington, SC! You will run the PE@PF program, help members achieve fitness goals, and provide exceptional customer service in a welcoming environment. We seek enthusiastic individuals with a passion for fitness and customer service, offering competitive pay, benefits, and career advancement opportunities.

Qualifications

• 6-12 months of Customer Service experience is preferred.
• Basic computer proficiency with an eye for accuracy.
• Ability to pass background screening required.

Responsibilities

• Run PE@PF programs for participants and create schedules for members.
• Instruct members on how to properly and safely use the equipment.
• Maintain cleanliness and order of the club.

Skills

Customer Service

Problem Solving

Communication

Education

High school diploma/GED equivalent

Current CPR Certification

Nationally Certified Training Certificate

Job description

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Be part of the opening team for our newest location in Lexington located at 760 US-378, slated to open in late December 2024!
If hired, you must be able to train at either the Cayce (833 State St.) or Irmo (238 Harbison Blvd) from the time of hire until the club opens.

We are searching for a Fitness Trainer (Certified Training Certificate REQUIRED) to join our team! As a member of our team, you will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Some of your responsibilities will include:

Planet Fitness PE@PF program

• Run PE@PF programs for participants (3-8 people per session) and creating schedules for members.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.

Customer Service/Front Desk Activities:

• Greet members and guests, providing exceptional customer service and do your best to make members feel comfortable and welcomed!
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point of sale system.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance

• Go above and beyond to keep the facility clean and orderly.
• Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.
• Regular restroom and wet area cleaning and stocking.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• 6-12 months of Customer Service experience is preferred.
• High school diploma/GED equivalent required.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• Ability to pass background screening required.
• Basic computer proficiency with an eye for accuracy.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 75 lbs.
• Will occasionally encounter toxic chemicals during shift.

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

If you are an energetic, self-motivated individual with a positive attitude (and a great smile), we want you on our team! All of our Team Members at Planet Fitness share a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone!

We offer:

• Career advancement opportunities
• Weekly pay with weekly bonus opportunities
• Black Card membership, employee perks, rewards, and discounts
• Paid breaks
• Paid time off
• 401(k) & Roth Retirement savings plan (with employer match)
• Engaging team-building competitions, sales contests, and social events