Small Engine Mechanic Chilton

Riesterer & Schnell; Chilton (WI); On-site; USD 32,000 - 48,000; Full time

Job summary

Riesterer & Schnell in Chilton, WI is seeking a Service Technician to service, repair, recondition and assemble equipment, maintaining shop tools and safety standards.

You will diagnose repairs, obtain approvals, and communicate with customers while staying up-to-date on product changes and attending required trainings. The role includes a mix of repair work and customer interaction with potential Saturday shifts.

Qualifications

• Three+ years of related experience preferred.
• Associates Degree in small engines, outdoor motorsports, and/or other equipment preferred.
• Knowledge of lawn and garden equipment preferred.
• Must have own tools.
• Must have a valid driver’s license and insurable driving history.

Responsibilities

• Accepts repair orders as assigned by the Service Manager, Assistant Service Manager, Service Writer or assigned person.
• Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals.
• Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
• Obtains necessary parts working cooperatively with Parts Department staff. Notifies Service Manager when parts orders need to be expedited.
• Completes service inspections on equipment, making recommendations on repairs needed.
• Works to control come-backs, giving them special attention so as not to happen again.
• Promotes marketing programs to customers in an effort to drive sales.
• Communicates with customers in a positive, professional manner demonstrating patience in explaining repairs.
• Notifies Service Manager of safety issues and/or accidents immediately.
• Accurately documents time and work performed on forms provided in a legible and complete manner.
• Conducts work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines.
• Attends meetings, training sessions, and other company events and participates in a positive, professional manner.
• Stays up-to-date on technical changes, product developments, manufacturer releases, etc. Attends training as required.
• Maintains a clean, neat and safe work area and the shop in general.
• Presents a positive, professional image in conduct and dress at all times.
• All other duties as assigned.

Skills

3+ years experience

Tools handling

Customer communication

Education

Associates degree

Tools

Own tools

Job description

Job Details

Job Location: Chilton - Chilton, WI 53014. Riesterer & Schnell is Wisconsin’s premiere John Deere Dealership, serving WI farmers and residence for nearly 100 years. Joining the R&S team means that you get to be a part of the John Deere legacy, helping feed and clothe the world. If your personal values align with our company values of Team Work, Integrity, Sense of Urgency, Determined to Win, and Empowerment

Hours for this job are Monday through Friday from 7:30 am until 5 pm and a mostly voluntary Saturday shift from 7:30 am until noon

Starting wage range is typically $23-35/hr and varies by experience level

As a Service Technician you will become a trusted partner to our customers as you service, repair, recondition and assemble customer and dealership equipment, new and used. You must maintain and operate shop equipment and tools, performing quality work, as quickly and profitably as possible.

Essential Functions

1. 1. Accepts repair orders as assigned by the Service Manager, Assistant Service Manager, Service Writer or assigned person.
2. 2. Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals.
3. 3. Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
4. 4. Obtains necessary parts working cooperatively with Parts Department staff. Notifies Service Manager when parts orders need to be expedited.
5. 5. Completes service inspections on equipment, making recommendations on repairs needed.
6. 6. Works to control come-backs, giving them special attention so as not to happen again.
7. 7. Promotes marketing programs to customers in an effort to drive sales.
8. 9. Communicates with customers in a positive, professional manner demonstrating patience in explaining repairs. Thanks customers for the work.
9. 10. Notifies Service Manager of safety issues and/or accidents immediately.
10. 11. Accurately documents time and work performed on forms provided in a legible and complete manner.
11. 12. Conducts work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines.
12. 13. Attends meetings, training sessions, and other company events and participates in a positive, professional manner.
13. 14. Stays up-to-date on technical changes, product developments, manufacturer releases, etc. Attends training as required.
14. 15. Maintains a clean, neat and safe work area and the shop in general.
15. 16. Presents a positive, professional image in conduct and dress at all times.
16. 17. All other duties as assigned.

Qualifications

1. 1. Three plus years of previous related experience preferred.
2. 2. Associates Degree in small engines, outdoor motorsports, and/or other equipment preferred.
3. 3. Knowledge of lawn and garden equipment preferred.
4. 4. Must have own tools.
5. 5. Must have a valid driver’s license and insurable driving history.