Service Technician - Ag/Diesel Equipment Pulaski

Riesterer & Schnell; Town of Pulaski (WI); Presencial; USD 41 328 - 61 992; Tempo integral

Resumo da oferta

Riesterer & Schnell seeks a Full-Time Technician to join their team in Pulaski, WI. The ideal candidate will diagnose and repair John Deere equipment, ensuring customer satisfaction while adhering to safety standards.

With responsibilities ranging from managing repair orders to participating in an after-hours program, hands-on experience and effective communication skills are essential. A competitive wage of $30-$45/hr based on experience is offered.

Qualificações

• Three plus years of previous related experience preferred.
• Knowledge of farm equipment preferred.
• Must have a valid driver’s license and insurable driving history.

Responsabilidades

• Diagnose problems and determine necessary repairs.
• Communicate repairs to customers and obtain approvals.
• Maintain a clean and safe work area.

Conhecimentos

Repair skills

Customer communication

Problem-solving

Time management

Formação académica

Associates Degree in agricultural equipment, diesel technology

Ferramentas

Personal tools

Descrição da oferta de emprego

Job Details

Job Location: Pulaski - Pulaski, WI 54162
Position Type: Full Time

Riesterer & Schnell is Wisconsin’s premiere John Deere Dealership, serving WI farmers and residence for nearly 100 years. Joining the R&S team means that you get to be a part of the John Deere legacy, helping feed and clothe the world. If your personal values align with our company values of Team Work, Integrity, Sense of Urgency, Determined to Win, and Empowerment please complete an application to explore joining a team as hard working and passionate about serving customers as you are!

Hours: Monday through Friday from 7:30 am until 5 pm and a generally voluntary Saturday shift from 7:30 am until noon.

Starting wage range is typically $30-45/hr and varies by experience level.

Essential Functions

• Accepts repair orders as assigned by the Service Manager, Assistant Service Manager, Service Writer or assigned person.
• Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals.
• Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
• Obtain necessary parts working cooperatively with Parts Department staff. Notify Service Manager when parts orders need to be expedited.
• Complete service inspections on equipment, making recommendations on repairs needed.
• Work to control come-backs, giving them special attention so as not to happen again.
• Promote marketing programs to customers in an effort to drive sales.
• Participate in after-hours program, carrying the pager for a week at a time. Respond to after-hours calls in a timely, professional manner. Seek assistance for technical matters which may be unfamiliar.
• Communicate with customers in a positive, professional manner demonstrating patience in explaining repairs. Thank customers for the work.
• Notify Service Manager of safety issues and/or accidents immediately.
• Accurately document time and work performed on forms provided in a legible and complete manner.
• Conduct work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines.
• Attend meetings, training sessions, and other company events and participate in a positive, professional manner.
• Stay up-to-date on technical changes, product developments, manufacturer releases, etc. Attend training as required.
• Maintain a clean, neat and safe work area and the shop in general.
• Present a positive, professional image in conduct and dress at all times.
• All other duties as assigned.

Qualifications

• Three plus years of previous related experience preferred.
• Associates Degree in agricultural equipment, diesel technology, and/or other equipment preferred.
• Knowledge of farm equipment preferred.
• Must have own tools.
• Must have a valid driver’s license and insurable driving history.