Small Employer Sales Representative

Intermountain Healthcare; Helena (MT); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated Sales Representative to assist brokers and members in navigating insurance plans. The role involves training, customer service, and managing a book of business while staying updated on industry changes. A remote work option is available, and the position offers a competitive hourly rate based on experience.

Benefits

Comprehensive Benefits

Remote Work Option

Qualifications

• Two years of customer service experience required.
• Two years of sales experience required.

Responsibilities

• Trains brokers in selling insurance products.
• Helps members select suitable insurance plans.
• Manages a specific book of business.

Skills

Customer Service

Sales

Communication

Problem Solving

Time Management

Tools

Word Processing

Spreadsheets

Job description

Job Description:

Provides expert understanding and assistance to brokers, potential members, and existing members in selling Individual Plans and Products. Collaborates with Enrollment and Billing Departments throughout the sales and renewal process to ensure accuracy and completeness.

Job Essentials

1. Trains and assists brokers in selling Individual Plan and Small Employer products, including explaining plans, products, rates, and options.
2. Helps and educates potential and existing members in selecting the most suitable insurance plan, considering both Marketplace and off-marketplace options.
3. Participates in various sales events, engaging professionally with brokers, customers, and departmental staff.
4. Manages a specific book of business and supports other Representatives' books as needed, communicating accurately and confidentially in compliance with HIPAA and internal policies.
5. Stays informed about legislative changes and healthcare reforms affecting the Individual and Small Employer Market, advising brokers and applicants accordingly.
6. Enters data and updates the sales automation system accurately and promptly.
7. Maintains a monthly average phone audit score of 93.5%.
8. Completes all departmental testing successfully.

Posting Specifics

• Entry Rate: Based on experience
• Benefits Eligible
• Shift: Typically Monday-Friday business hours, with potential for early after-hours events and optional volunteer work on weekends.
• Remote work option available

Minimum Qualifications

• Two years of customer service experience
• Two years of sales experience
• Basic proficiency in word processing, spreadsheets, and internet-based systems

Preferred Qualifications

• Knowledge of health insurance principles
• Familiarity with Facets or similar eligibility systems
• Experience in the health insurance industry
• Excellent presentation and communication skills
• Detail-oriented with strong interpersonal, time management, and problem-solving skills
• Ability to work effectively under pressure and in teams
• Strong customer service orientation

Physical Requirements:

• Interact with others, requiring communication skills
• Operate computers and office equipment, involving manual dexterity
• View computer monitors and documents
• Remain seated or standing for extended periods to perform work

Location: SelectHealth - Murray

Work City: Murray

Work State: Utah

Scheduled Weekly Hours: 40

The hourly rate ranges from $18.38 to $26.65, depending on experience.

We offer comprehensive benefits to support your well-being, including programs for living healthy, happy, secure, connected, and engaged. Learn more at https://intermountainhealthcare.org/careers/benefits.

Intermountain Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our AI platform, HiredScore, enhances your application experience by aligning your skills with suitable roles. Final hiring decisions remain with Intermountain personnel, ensuring fairness and privacy.

All positions are subject to closing without notice.