Small Business Specialist 3

Jobtailor

Bryant (AR)

On-site

USD 60,000 - 95,000

Full time

5 days ago

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Job summary

U.S. Bank is seeking a results-driven business banking professional to manage customer relationships and drive revenue growth in Bryant, AR.

You will provide tailored financial solutions, combine digital tools with personal service, and expand the client base through proactive outreach and internal collaboration. The role requires strong sales, banking knowledge, and the ability to drive cross-functional partnerships while meeting branch goals and policies.

Qualifications

Bachelor's degree or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and ability to convey business recommendations effectively
Ability to work from a U.S. Bank location five days per week
Requires two or more hours of driving per week
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank Core Values
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Deepen existing customer relationships through routine calling
Develop new relationship opportunities through business development activities
Combine digital tools with strong human connections to offer solutions to business customers
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Open accounts and identify and open product solutions
Service and maintain customer accounts within the segment
Develop internal and external relationships
Collaborate with branch partners, centers of influence, clients, and other business line partners
Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Skills

Customer Service

Consultative Sales

Business Development

Banking Operations

Financial Solutions

Sales

Customer Relations

Account Management

Product Knowledge

Prospecting

Revenue Growth

Education

Bachelor's Degree

Job description

Demonstrate excellent customer service in accordance with U.S. Bank Core Values
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Deepen existing customer relationships through routine calling
Develop new relationship opportunities through business development activities
Combine digital tools with strong human connections to offer solutions to business customers
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Open accounts and identify and open product solutions
Service and maintain customer accounts within the segment
Develop internal and external relationships
Collaborate with branch partners, centers of influence, clients, and other business line partners
Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

Bachelor's degree, or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and ability to convey business recommendations effectively
Ability to work from a U.S. Bank location five days per week
Requires two or more hours of driving per week
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Core Competencies

Demonstrates strong customer service and consultative sales skills while providing comprehensive financial solutions to small businesses. Capable of developing and maintaining relationships, utilizing digital tools, and achieving financial targets.

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