Small Business Specialist 3

Jobtailor

Louisville (KY)

On-site

USD 70,000 - 95,000

Full time

6 days ago

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Job summary

U.S. Bank in Louisville, KY seeks a results-driven business banking professional to provide comprehensive financial solutions to small businesses with revenues between $500K and $2.5M.

You will deepen relationships through routine calling and prospecting while leveraging digital tools and human connections. The role requires at least a bachelor’s degree, 3+ years of customer service or consultative sales, solid knowledge of banking operations, and the ability to work at a U.S.

Qualifications

Bachelor's degree, or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and ability to convey business recommendations effectively
Ability to work from a U.S. Bank location five days per week
Ability to drive two or more hours per week
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank Core Values
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Deepen existing customer relationships through routine calling
Develop new relationship opportunities through business development activities
Combine digital tools with human connections to offer solutions to business customers
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Open accounts and identify, open, service, and maintain product solutions and accounts
Develop internal and external relationships
Collaborate with branch partners, centers of influence, clients, and other business line partners
Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Skills

Customer Service

Consultative Sales

Business Development

Banking Operations

Education

Bachelor's Degree

Job description

Demonstrate excellent customer service in accordance with U.S. Bank Core Values
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Deepen existing customer relationships through routine calling
Develop new relationship opportunities through business development activities
Combine digital tools with human connections to offer solutions to business customers
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Open accounts and identify, open, service, and maintain product solutions and accounts
Develop internal and external relationships
Collaborate with branch partners, centers of influence, clients, and other business line partners
Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

Bachelor's degree, or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and ability to convey business recommendations effectively
Ability to work from a U.S. Bank location five days per week
Ability to drive two or more hours per week
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Core Competencies

Demonstrates expertise in customer service and consultative sales, with a strong focus on developing and maintaining relationships with small business clients. Proficient in banking operations, financial solutions, and compliance with U.S. Bank policies.

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