Small Business Banking Relationship Specialist

Fulton Financial; Muhlenberg Township, Northern (Berks County, KY); Hybrid; USD 63,498,000 - 105,874,000; Full time

Benefits offered by this job

Medical plans

401(k) with company match

Paid time off

Job summary

Fulton Bank in Reading, PA is hiring a Financial Center Relationship Specialist to manage a portfolio of small business clients and deliver a one-stop banking experience. You will build relationships, offer tailored financial solutions, and drive cross-sell opportunities while maintaining compliance and high service standards.

The role emphasizes a high-touch customer experience, collaboration with branch teams, and leveraging digital tools to showcase solutions.

Qualifications

• 3+ years of demonstrated sales experience.
• 3+ years of customer service experience.
• 2+ years of banking experience preferred, including Small Business.

Responsibilities

• Manage a portfolio of small business customers as the primary contact for banking needs.
• Drive proactive sales conversations via multiple channels and in-branch engagements.
• Promote a range of banking solutions using the CRM for a seamless customer experience.
• Maintain compliance with regulations and Fulton policies; exercise sound judgment.
• Adapt tasks across sales, Distributed Work Model, and transaction processing to deliver satisfaction.

Skills

Proactive

Result oriented

Collaborative

Communication skills

Small Business focus

Education

High School Diploma

Associate Degree or equivalent

Tools

CRM system

Job description

Fulton Bank in Reading, PA is hiring a Financial Center Relationship Specialist to manage a portfolio of small business clients and deliver a one-stop banking experience. You will build relationships, offer tailored financial solutions, and drive cross-sell opportunities while maintaining compliance and high service standards.

The role emphasizes a high-touch customer experience, collaboration with branch teams, and leveraging digital tools to showcase solutions.