Slots Floor Guest Experience Champion

Sycuan; El Cajon, Northern (CA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sycuan is seeking a Slot Attendant to join our casino floor team. You will deliver guest service to slot players, clarify game rules, and maintain a clean and safe gaming area while collaborating with other team members.

Responsibilities include assisting guests with questions, processing jackpots, and reporting any incidents. The role requires attentiveness, reliability, and the ability to work in a fast-paced, smoking environment.

Qualifications

• Must have High School Diploma or GED.
• At least 1 year guest service experience.
• Cash handling experience required.

Responsibilities

• Provide guest service and support on the slot floor, delivering service excellence and responding to guest needs.
• Assist with club card needs, marketing, drink service, and safety reporting as required.
• Repair minor slot machine issues and document service activity.
• Process jackpots and hand pays with accuracy and proper verification.

Skills

Guest service experience

Cash handling

English communication

Attention to detail

Multi-tasking

Cash handling accuracy

Digital device proficiency

Safety awareness

Education

High School Diploma or GED

1 year guest service experience

Job description

Sycuan is seeking a Slot Attendant to join our casino floor team. You will deliver guest service to slot players, clarify game rules, and maintain a clean and safe gaming area while collaborating with other team members.

Responsibilities include assisting guests with questions, processing jackpots, and reporting any incidents. The role requires attentiveness, reliability, and the ability to work in a fast-paced, smoking environment.