Slot Service Technician, Southland Casino

Delaware North; West Memphis (AR); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Employee assistance program

Tuition and/or professional certifica­

Job summary

Delaware North Gaming is seeking a Slot Service Technician for Southland Casino in West Memphis, Arkansas. The role covers keeping video gaming machines operational and compliant with state regulations.

Responsibilities include learning machine parts, repair procedures, adhering to policies, resolving equipment issues, and representing the casino. A valid driver’s license and ability to drive a motorized vehicle are required.

Qualifications

• No high school diploma or GED required.
• Minimum of 2 years of related experience or training.
• Must be comfortable securing, handling, and transporting large sums of currency.
• Intermediate computer skills.
• Maintain a valid driver's license and must be able to maintain appropriate gaming license in Arkansas.
• General knowledge of gaming regulations.
• Operate a motorized vehicle when necessary.

Responsibilities

• Ensure all Southland Casino owned equipment is kept operational and in compliance with state regulations
• Develop working knowledge of gaming machine parts as well as equipment operation and repair
• Ensure all established policies and procedures are adhered to
• Apply conflict resolution regarding gaming equipment issues
• Work as an ambassador for Southland Casino
• Operate a motorized vehicle when necessary

Skills

Intermediate computer skills

Driver's license

Ability to operate a motorized vehicle

Education

No high school diploma or GED required

Tools

Gaming machine parts knowledge

Job description

The opportunity

Delaware North Gaming is hiring a full-time and part-time Slot Service Technician to join our team at Southland Casino in West Memphis, Arkansas. As a Slot Service Technician, you will be responsible for ensuring all video gaming technology machines are kept in good working order.

Pay

$21.20 - $25.44 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Ensure all Southland Casino owned equipment is kept operational and in compliance with state regulations
• Develop working knowledge of gaming machine parts as well as equipment operation and repair
• Ensure all established policies and procedures are adhered to
• Apply conflict resolution regarding gaming equipment issues
• Work as an ambassador for Southland Casino
• Operate a motorized vehicle when necessary

More about you

• No high school diploma or GED required
• Minimum of 2 years of related experience or training required
• Must be comfortable securing, handling, and transporting large sums of currency
• Intermediate computer skills
• Maintain a valid driver's license and must be able to maintain appropriate gaming license in accordance with the State of Arkansas Requirements
• General knowledge of gaming regulations
• Operate a motorized vehicle when necessary.

Physical requirements

• Ability to operate a motor vehicle for extended periods of time
• Ability to lift up to 70 pounds

Shift details

• Days
• Evenings
• Overnight
• Holidays
• Weekends
• OT as needed

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.