Slot Technician: On‑Floor Electronics & Repair Pro

Wind Creek; Bethlehem (Northampton County); On-site; USD 40,000 - 60,000; Full time

Job summary

Wind Creek Bethlehem is seeking a Technician - Slots to learn on the job and maintain slot machines on the casino floor and in the repair shop. You will work with senior technicians to repair malfunctions, perform model conversions, rebuild components, and keep machines clean and in proper working order, delivering excellent guest service and adhering to safety standards.

Strong English communication, a high school diploma, and the ability to work varied shifts, including weekends and holidays,

Qualifications

• Must be 18+ years of age and eligible to work in the United States.
• High School diploma or equivalent required.
• Must communicate effectively in English, both oral and written.
• Interpersonal skills with guest focus and professional appearance.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Performs preventative maintenance on slot machines on the casino floor and in the slot repair shop.
• Assist with repair of all slot machine malfunctions and execute model/denomination conversions.
• Attend in-house and vendor training for troubleshooting PC boards, progressive units, and test equipment.
• Circulate on the casino floor to repair appearance issues with slot machines and keep them clean.
• Develop troubleshooting skills for player tracking, progressive systems, and related equipment.
• Coordinate with Supervisors to ensure day-to-day operation of gaming equipment.
• Obtain and adhere to PGCB rules, regs, and Wind Creek internal controls.
• Provide superior customer service to guests and staff while following safety standards.

Skills

Basic computer knowledge

Electronics knowledge

Gaming devices knowledge

Troubleshooting skills

Policy compliance

Customer service orientation

Education

High School diploma or equivalent

Tools

Slot machine knowledge

Troubleshooting hardware

Job description

Wind Creek Bethlehem is seeking a Technician - Slots to learn on the job and maintain slot machines on the casino floor and in the repair shop. You will work with senior technicians to repair malfunctions, perform model conversions, rebuild components, and keep machines clean and in proper working order, delivering excellent guest service and adhering to safety standards.

Strong English communication, a high school diploma, and the ability to work varied shifts, including weekends and holidays,