Slot Technician: Expert Repairs for Gaming Machines

Socket.dev; Arlington (WA); On-site; USD 26,000 - 37,000; Full time

Job summary

Angel of the Winds is seeking a technician to repair and service slot machines and related gaming equipment. You will troubleshoot PC hardware/software and use shop tools, while maintaining detailed logs and responding quickly to floor calls.

The role requires basic electronics knowledge, strong customer service, and the ability to work nights, weekends, and holidays. Casino environment experience is favored and a Class A/3 gaming license is required.

Qualifications

• Must be customer service oriented with excellent verbal and written communication, able to multitask and work independently.
• Intermediate skills in Windows and MS Office (Word, PowerPoint, Excel) and experience with database systems.
• Basic electronic/mechanical background required; knowledge of slot machine functions preferred.

Responsibilities

• Performs repairs and service requirements for slot machines and related gaming equipment.
• Maintain understanding of PC hardware and software to troubleshoot and repair equipment.
• Safely operate basic shop tools including hand tools, soldering equipment, and electronic test equipment.
• Maintain repair logs, shift logs, PM logs, and other documentation.
• Proactively identify or prevent future equipment problems using machine entry procedures.
• Complete machine moves and other projects as assigned.
• Respond to gaming floor calls promptly while delivering excellent guest service.
• Understand parts ordering and stocking systems; provide feedback to improve procedures.
• Follow policies to enhance performance and safety of equipment.
• Assist in keeping gaming floor area clean.
• Work nights, weekends and holidays as required.
• Perform other duties as assigned.

Skills

Customer service

Windows

MS Office

Database systems

Slot machine knowledge

Electronic basics

Tools

Soldering equipment

Job description

Angel of the Winds is seeking a technician to repair and service slot machines and related gaming equipment. You will troubleshoot PC hardware/software and use shop tools, while maintaining detailed logs and responding quickly to floor calls.

The role requires basic electronics knowledge, strong customer service, and the ability to work nights, weekends, and holidays. Casino environment experience is favored and a Class A/3 gaming license is required.