Slot Technician: Guest-Ready Repair & Tech Expert

San Manuel Band of Mission Indians; Highland (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

San Manuel Band of Mission Indians is seeking a Slot Technician to provide quality service to guests, respond to technical service calls, and keep the gaming floor organized. You will troubleshoot and repair slot machines, verify claims, and assist in maintaining machine performance.

The role requires high school education, at least one year of troubleshooting and customer service experience, and the ability to communicate in English.

Qualifications

• Minimum one year of troubleshooting experience.
• Minimum one year of customer service experience.
• Ability to communicate clearly in English, both spoken and written.

Responsibilities

• Provides quality service and responds to guest calls in a timely and respectful manner.
• Notifies supervisor of incidents and assists in reporting.
• Verifies machine information and assists with escalated repairs.
• Troubleshoots, replaces, or repairs components on machines.
• Gains knowledge of games and ensures play rules are followed.
• Conducts training for new Slot Technicians and Attendants.

Skills

Customer service

Troubleshooting

English communication

Computer proficiency

Multi-tasking

Physical stamina

Education

High School Diploma or GED

Tools

Slot machine repair

Electronic diagnostics tools

Job description

San Manuel Band of Mission Indians is seeking a Slot Technician to provide quality service to guests, respond to technical service calls, and keep the gaming floor organized. You will troubleshoot and repair slot machines, verify claims, and assist in maintaining machine performance.

The role requires high school education, at least one year of troubleshooting and customer service experience, and the ability to communicate in English.