Slot Technician Apprentice (Part-time)

DeKalb Health; Pauma (CA); On-site; USD 2,755,000 - 3,857,000; Part time

Job summary

Casino Pauma seeks a part-time slot machine maintenance technician to inspect and service gaming machines, assist with installations and relocations, and keep detailed maintenance records. The role emphasizes guest relations, asset security, and adherence to casino policies while adapting to evolving technologies and repair techniques.

Candidates should have a high school diploma or GED, strong multi-tasking and teamwork abilities, and proficiency with computers and hand/power tools.

Qualifications

• Ability to multi-task and prioritize in a dynamic environment.
• Demonstrated teamwork and guest-service skills.
• Confidentiality and compliance with laws and regulations.
• Proficiency with computers/electronic devices; ability to operate tools.

Responsibilities

• Conduct routine inspections and preventive maintenance of slot machines.
• Assist with new machine installs, relocations, removals and other slot projects.
• Maintain detailed records of maintenance, repairs and replacements.
• Test slot machines, identify malfunctions and repair or replace components.
• Maintain security of keys and company assets.
• Provide positive guest relations and resolve guest concerns.
• Learn and adapt to new technologies and software.
• Keep current on repair techniques and products to aid training.
• Take initiative to resolve issues and escalate when necessary.
• Follow casino policy and procedures for equipment operation and repair.

Skills

Multi-tasking

Teamwork

Guest service

Computer proficiency

Hand tools

Power tools

Education

High School Diploma or GED

Tools

Hand tools

Power tools

Job description

• Employee Type Part-Time < 30 hours

ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:

• Conduct routine inspections and perform preventative maintenance to identify and address potential issues promptly.
• Assist with new machine installs, relocations, removals, and other slot projects.
• Maintain detailed records of all maintenance activities, repairs, and replacements for each slot machine.
• Conduct thorough testing of slot machines to assess all functions, promptly identifying and addressing malfunctions by skillfully replacing or repairing nonfunctional equipment, ensuring continuous operational excellence.
• Maintain security of keys and company assets.
• Always maintain positive guest relations, resolving guest concerns and ensuring satisfaction.
• Eagerness to learn and adapt to new technologies and software.
• Keeps current on new repair techniques and products to aid in training efforts.
• Takes initiative to resolve issues and escalates, as necessary.
• Follow Casino policy and procedure for equipment operations and repair.

This job description is only meant as a summary of the typical functions of this role, it should not be considered as an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Casino Pauma retains the right to change or assign other duties to this position.

MINIMUM QUALIFICATIONS:

• Ability to multi-task and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills
• Demonstrated strength of teamwork, interpersonal relations/guest service skills.
• Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
• The person in this role frequently communicates with others that may have questions, they must be able to effectively exchange accurate information in both written and oral form.
• Proficiency in using computers and electronic devices. Must have the ability to operate hand tools, power tools, and other equipment.

EDUCATION:

High School Diploma or GED (required)

LICENSE REQUIREMENTS:

Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain Pauma Gaming Commission License.

WORKING CONDITIONS:

• Frequently moves equipment and machines that weigh up to 60lbs.
• This role will require constant movement throughout the property.
• Must be able to remain in a stationary position for extended periods of time.
• Must be able to detect items that are in proximity and traveling from a distance.
• Constantly positions self to perform inspections, machine moves and repair work. The work performed may include the need for wrist movement, bending, lifting, kneeling/crouching, balancing and ability to ascend/descend ladders.
• Will be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to the public.
• Close spaces while working with others.

NATIVE AMERICAN PREFERENCE STATEMENT

Pauma Band of Mission Indians, a federally recognized Indian Tribe, in accordance with section 703(i) of Title VII of the Civil Rights Act of 1964, will give preference to Native Americans who meet job position minimum qualifications with regard to hiring, promotions, transfers and training.