Slot Technician

Nisqually Red Wind Casino; Olympia (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

FREE Medical/Dental/Vision

Free meals during shift

Tuition Reimbursement

401K Retirement Program

Paid Time Off & Holidays

Career advancement opportunities

Job summary

Nisqually Red Wind Casino is seeking a Slot Technician to perform repairs, modifications, and preventative maintenance on slot machines and ticket redemption kiosks. The role emphasizes excellent guest service and proactive equipment care in a casino environment.

Responsibilities include ensuring machines are functional, coordinating part orders, and assisting guests and staff with technical questions across all shifts, including weekends and holidays.

Qualifications

• High school diploma or GED required.
• Six months experience in repair of electrical and/or electronic equipment.
• Excellent verbal and written communication skills.
• Ability to work all shifts including weekends and holidays.
• Ability to obtain a Class III Gaming License.

Responsibilities

• Repair, modify and maintain Slot machines and Ticket Redemption Kiosks.
• Ensure machines and kiosks are functional and ready for play.
• Coordinate requisitions for spare parts with Lead Technician.
• Assist guests and Slot personnel with guest service and repair questions.

Skills

Electrical repair

Electronic equipment repair

Mechanical aptitude

Guest service

Safety awareness

Teamwork

Communication

Operational guidelines

Education

High school diploma or GED

NRWC pre-employment testing

Class III Gaming License (ability to obtain)

Tools

Mechanical tools

Job description

Description

$21.04+Tokes

Benefits of Working at Nisqually Red Wind Casino Include

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellness Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVE

Perform and maintain slot machines ensuring excellent service and value to our guests.

Our Mission

To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Our Vision

Creating incredible experiences.

Our Core Values

Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY

Responsible for the repair, modification, and preventative maintenance of all Slot machines, Ticket Redemption Kiosks, and associated hardware and software. Responsible for ensuring all machines and Ticket Redemption Kiosks are functional and ready for play. Responsible for checking of equipment for malfunctions and preventive maintenance, ensuring minimum downtime of equipment. Responsible for coordinating all requisitions for spare/needed parts orders with Lead Technician. Responsible for assisting guests and Slot personnel with guest service and repair problems and questions regarding machines.

Requirements

Required skills and knowledge

• High school diploma or GED certificate.
• Six months experience in repair of electrical and/or electronic equipment.
• Good mechanical aptitude and experience using mechanical tools (i.e. sockets, wrenches, screw drivers, etc.).
• Administrative abilities, including record keeping.
• Excellent verbal and written communication skills.
• Ability to work in a team environment.
• Excellent guest service skills.
• Current knowledge of occupational safety issues.
• Ability to work productively.
• Possess active listening skills.
• Knowledge of rules and procedures of electronic games or similar experience.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including weekends and holidays.
• Ability to obtain a Class III Gaming License.

Preferred skills and knowledge

• One year of experience in repair of electrical and /or electronic equipment.
• Ability to problem solve.
• Ability to take initiative.
• Ability to multi-task.

PHYSICAL REQUIREMENTS

• Ability to stoop, kneel, crouch, reach, push, pull.
• Ability to stand or move around continuously for 8 or more hours.
• Ability to lift 75 pounds.
• Ability to tolerate a smoke-filled environment

ESSENTIAL FUNCTIONS OF THE JOB

• Repairs, modifies and maintains Slot machines and Ticket Redemption Kiosks.
• Maintains all other property and equipment.
• Assists guests and Slot personnel.
• Ability to explain how to play the machines offered in the Casino.
• Awareness of gaming lights on gaming machine(s).
• Proper radio etiquette.
• Displays a high level of guest service skill.
• Perform other duties as assigned.

NATIVE AMERICAN HIRING PREFERENCE

Rev. 1.01.2025