Slot Tech Supervisor: Lead Maintenance & Guest Experience

Caesars Entertainment Corporation; Pompano Beach (FL); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Caesars Entertainment Corporation in Florida seeks a proactive leader to oversee the Slot Technical department, driving smooth operations and customer-focused service.

The role requires hands-on leadership, strong electronics knowledge, and adherence to gaming regulations, with flexible hours including nights and holidays. You will collaborate across teams to maintain equipment and guest satisfaction in a high-volume environment.

Formación

• Two to Five years experience in electronics and maintenance of technical equipment, game machines, or slot machines.
• 4-year degree in related fields or equivalent work experience.
• Gaming industry experience is strongly preferred.

Responsabilidades

• Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Provide hands-on leadership to Slot Technical department.
• Maintain required documentation for all slot machine moves and repairs and maintenance.
• Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.

Conocimientos

English proficiency

iOS proficiency

Flexible to schedule

Educación

4-year degree in related fields or equivalent work experience

Herramientas

Slot machines maintenance

Electronics maintenance

Descripción del empleo

Caesars Entertainment Corporation in Florida seeks a proactive leader to oversee the Slot Technical department, driving smooth operations and customer-focused service.

The role requires hands-on leadership, strong electronics knowledge, and adherence to gaming regulations, with flexible hours including nights and holidays. You will collaborate across teams to maintain equipment and guest satisfaction in a high-volume environment.