SLOT TECH MANAGER

Legends Bay Casino; Sparks (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Legends Bay Casino in Sparks, NV seeks a Slot Technician Manager to lead the Slot Technical Operations Department, drive machine uptime, and ensure regulatory compliance. You will recruit and develop technicians, manage maintenance programs, and oversee installations, conversions, and repairs of slot machines.

The role requires strong electronic repair skills, leadership, and the ability to collaborate with Operations, IT, Compliance, and Finance to meet gaming controls and service goals.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Minimum five years of Slot Technician experience and three years supervisory experience preferred.
• Extensive experience troubleshooting and repairing slot machines at component level preferred.

Responsibilities

• Lead daily operations of the Slot Technical Department.
• Recruit, train, supervise, coach, and evaluate technicians.
• Oversee maintenance programs and repairs to maximize machine uptime.

Skills

Slot machine hardware

Troubleshooting

Electrical repair

Soldering

Analytical skills

Leadership

Education

High School Diploma or GED

Associate degree in Electronics or related field

Tools

Soldering equipment

Electronic testing tools

Microsoft Office

Job description

Position SummaryThe Slot Technician Manager is responsible for the overall leadership and performance of the Slot Technical Operations Department. This position oversees slot machine maintenance, repairs, installations, conversions, inventory management, and regulatory compliance while developing team members, managing vendor relationships, and ensuring operational excellence. The Slot Technician Manager promotes a culture of teamwork, accountability, guest service, and continuous improvement to maximize machine uptime and department performance.Essential Duties and Responsibilities:Manage the daily operations of the Slot Technical Department.Recruit, train, supervise, coach, and evaluate Lead Slot Technicians and Slot Technicians.Develop and manage department schedules to ensure adequate staffing and floor coverage.Oversee preventative maintenance programs and repair processes for all slot machines and related equipment.Ensure maximum machine uptime through effective troubleshooting, resource allocation, and operational planning.Manage inventory levels and procure parts, tools, and equipment necessary to support slot operations.Execute slot machine installations, conversions, upgrades, relocations, and removals.Develop and deliver technical training programs to support employee growth and succession planning.Analyze machine performance and operational reports to identify trends and improvement opportunities.Ensure compliance with all gaming regulations, internal controls, company policies, and safety standards.Establish and maintain professional relationships with vendors and regulatory agencies.Collaborate with Operations, Marketing, IT, Compliance, and Finance departments to achieve organizational goals.Foster a positive, collaborative, and high-performing team environment through leadership, coaching, and mentorship.Identify and develop future leaders within the department.Perform other duties as assigned.High School Diploma or GED required.Associate degree in Electronics, Business Management, or related field experience preferred.Minimum five (5) years of Slot Technician experience required.Minimum three (3) years of supervisory or management experience preferred.Extensive experience troubleshooting and repairing slot machines at the component level preferred.Knowledge, Skills, and Abilities:Advanced knowledge of slot machine hardware, software, and peripheral systems.Strong troubleshooting, diagnostic, and electronic repair skills.Proficiency with soldering equipment and electronic testing tools.Working knowledge of Microsoft Office applications.Strong leadership, team-building, and employee development skills.Ability to motivate, mentor, and develop high-performing teams.Excellent organizational, planning, and time-management skills.Strong analytical and problem-solving abilities.Excellent verbal and written communication skills.Ability to effectively manage employee, vendor, and guest concerns.Demonstrated commitment to accountability, employee engagement, and continuous improvement.Additional Requirements:Must be 21 years of age or older.Ability to work varied shifts, including weekends, holidays, and overtime as needed.Ability to respond professionally to guest and team member concerns.Ability to work in environments containing secondhand smoke, elevated noise levels, bright lighting, and dust.Required Licenses and Certifications:Must be able to obtain and maintain registration with the Nevada Gaming Control Board and meet all applicable gaming licensing requirements.