VP of Slots

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA is seeking a Slot Department Manager responsible for the overall performance of the Slot operations across ACCRS, ACCPS and ACCCC. The role requires adherence to AML programs and regulatory requirements, plus leadership of staff and maintenance oversight.

You will monitor revenues, expenditures and staffing while maintaining guest service excellence and strict internal controls.

Qualifications

• Must comply with AML program and regulations including Title 31 cash transactions and SAR requirements.
• Deals with slot procedures, maintenance records, and reporting of revenues and staffing.
• Interviews, hires, trains employees and manages performance across the Slot Department.

Responsibilities

• Manage overall performance of the Slot Department for ACCRS, ACCPS and ACCCC.
• Oversee installation, movement and removal of all Slot equipment and maintenance tasks.
• Monitor slot budget monthly and review slot revenues, expenditures and staffing.
• Ensure guest service excellence and adherence to casino policies and internal controls.
• Supervise subordinate managers and coordinate with General Manager on strategy and priorities.

Skills

AML compliance

Slot operations

Staff supervision

Policy development

Budget monitoring

Maintenance oversight

Guest service

Hiring and training

Communication

Education

High school diploma

Undergraduate degree preferred

Job description

Job Details

Job Location: Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270

Position Type: Full Time - Exempt

Job Description Summary: Responsible for the overall management and performance of the Slot Department for both ACCRS, ACCPS and ACCCC.

Essential Duties and Responsibilities (other duties may be assigned)

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
• Develops Slot gaming procedures along with General Manager and Marketing Personnel.
• Monitors staff performance, ensuring adherence to Casino policies and procedures.
• Recommends revisions and/or additions to policies and procedures in order to improve Slot operations.
• Reviews daily maintenance reports to ensure slots are in proper working order.
• Reviews daily and monthly reports on Slot revenues, expenditures and staffing.
• Monitors required maintenance on Slot’s. This includes changing chips, logic boards, Electrically Erasable Programmable Read Only Memory (EPROM) and programming.
• Oversee initial installation, removal and movement of all Slot’s.
• Maintains open communication and meets regularly with the General Manager.
• Responsible for monitoring Slot budget on a monthly basis.
• Running change for guests.
• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Provide excellent guest service.
• Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Supervisory Responsibilities

Manages subordinate managers who supervise employees in the Slot Department.

Carries out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Access to Sensitive Areas and Information (ACCRS & SRC)

As per the ACGC Access Matrix.

Keys

• Slot Office Keys: Slot door keys, information access keys, Tech room key, and lower cabinetry keys
• Administration Office Keys

Signatory Ability

• Room Comps
• Complimentary food and beverage certificates
• All Slot/Bingo related forms
• Employee related forms
• Personnel Requisitions

Qualifications (Required Education and/or Experience)

• High school diploma or G.E.D. required Undergraduate Degree preferred.
• 10+ years casino related experience and/or training in slot operations; or combination of education and experience in electronics and management skills.
• Must be able to communicate in English.

Working Conditions/Physical Demands

• To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Must be able to work in a smoke-filled environment.
• Must be able to sit for extended periods of time. The noise level in the work environment is usually moderate, but will escal
• Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.