Slot Project Coordinator

Ko-Kwel Casino Resort Medford; Medford (OR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health care benefit

Generous time off

401-K retirement with 4% match

Job summary

Ko-Kwel Casino Resort in Medford, Oregon seeks a Slot Project Coordinator to keep the slot floor running with hands-on technical expertise and strong project coordination. You will supervise the Slot Tech team, work with gaming leadership, and ensure upgrades and moves are executed smoothly while maintaining high-quality gaming experiences for guests and staff.

The role emphasizes detailed maintenance, safety, and collaboration across departments.

Qualifications

• Six (6) years repair or electronic maintenance skills are required.
• Ability to safely work with hand operated and electric tools.
• Reads electronic schematics and utilizes repair manuals.

Responsibilities

• Maintain normal operations of EGM equipment through routine maintenance and repairs.
• Verify EGM jackpots and ensure compliant processes.
• Lead and train Slot Technicians across levels.
• Coordinate with Gaming Operations Manager on slot projects and floor moves.
• Provide technical support to Slot Floor team to ensure uninterrupted operations.

Skills

Electronic maintenance

Repair skills

Hand tools

Reading schematics

Team leadership

Multi-tasking

Education

HS Diploma or GED

Electronic certificate or related degree

Tools

Repair manuals

Job description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why this job matters

The Slot Project Coordinator is the behind-the-scenes problem solver who keeps the slot floor running at peak performance. This role blends hands‑on technical expertise with project coordination and team leadership, ensuring slot equipment operates reliably while upgrades, moves, and special projects are executed smoothly. With a strong eye for detail and a collaborative mindset, the Slot Project Coordinator supervises the Slot Tech team, partners closely with gaming leadership, and helps deliver a seamless, high‑quality gaming experience for both guests and team members.

What you bring to the table

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Maintains normal operations of Electronic Gaming Machine (EGM) equipment through routine maintenance, repairs, and equipment exchanges.
• Verifies EGM jackpots and ensures all related processes are completed accurately and in compliance with regulations.
• Ensures adherence to Title 31 and all applicable gaming compliance requirements.
• Monitors daily slot floor operations, performs preventative maintenance, completes service orders, and provides technical support to other departments as requested.
• Maintains working knowledge of promotional events to ensure technical readiness and support during marketing initiatives.
• Accesses EGM main doors to observe game functionality, inspect error codes, perform paper changes, clear paper jams, and identify and repair malfunctions.
• Performs routine drop detail functions as scheduled.
• Supports and promotes casino-wide activities, special events, and marketing promotions, including non-gaming initiatives.
• Troubleshoots issues using diagnostic equipment and performs advanced technical analysis and repairs.
• Provides technical support to the Slot Floor team as needed to ensure uninterrupted operations.
• Leads the ongoing training, coaching, and development of Slot Technicians at all levels.
• Coordinates closely with the Gaming Operations Manager and Gaming Operations Director on slot projects, floor moves, and operational initiatives, overseeing projects from planning through completion.
• Ensures proper scheduling of Slot Technicians to meet project timelines and operational needs.
• Communicates directly with other departments to ensure projects are completed efficiently and with minimal disruption to business operations.
• Assists with inventory control to ensure availability and proper management of slot parts and equipment.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Must-haves, nice-to-haves, and maybe some bonus points

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• HS Diploma or GED required. An electronic certificate or related degree preferred.
• Six (6) years repair or electronic maintenance skills are required, with emphasis on multi-tasking, personal organization and ability to work in a fast-paced environment. May substitute two (2) years technical training in electronic repair or maintenance.
• This position requires the ability to safely work with hand operated and electric tools.
• Teamwork, self-motivation and maintenance of confidentiality are expected on a daily basis. The Slot Project Coordinator is expected to maintain an orderly work environment and comply with all required policies and procedures.
• Must be able to work independently on routine projects.
• Must be able to read electronic schematics and utilize repair manuals.
• Comfortable communicating clearly and positively with both guests and teammates.

Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll stand for extended periods, and frequently walk, and use your hands to finger, handle or feel objects, tools or controls. Must be able to perform a 150-pound two-man lift with intermediate frequency. It is important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke.This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.