Slot Performance Supervisor

Caesars Entertainment; Missouri; On-site; USD 55,000 - 75,000; Full time

Job summary

Caesars Entertainment in Missouri seeks a Slot Technical Supervisor to provide direct and general supervision to slot technical staff, ensuring the effective and efficient operation and placement of electronic gaming devices while complying with gaming regulations and supporting our mission, vision and values.

You will lead staffing, training, budgeting input, and coordinate slot machine installation and maintenance.

Qualifications

• Must be at least 21 years of age.
• Must be able to obtain and maintain a valid gaming license.
• High School diploma or GED.
• Sound technical understanding of game manuals, policies and procedures; able to supervise others.
• Demonstrated slot technical and supervisory experience.
• Knowledge of policies, procedures and cheating techniques.
• Ability to read slot floor plans and wiring diagrams.

Responsibilities

• Provide direct and general supervision to slot technical staff.
• Interpret and enforce company policies for slot staff.
• Staff, schedule, evaluate, train, develop and lead personnel.
• Maintain awareness of all gaming devices and areas; respond to deficiencies.
• Ensure staff complies with internal control procedures for machines.
• Assist in preparing operating budgets and monitor variances.
• Assess technology advances to improve guest experience.
• Ensure inventory of parts and tools is adequate.
• Promote safe and secure working environment.
• Coordinate and implement slot machine placement changes.

Skills

Slot supervision

Team leadership

Technical knowledge

Cheating techniques awareness

Education

High School diploma or GED

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Provide direct and general supervision to slot technical staff in order to ensure the effective and efficient operation and placement of electronic gaming devices; ensure compliance with gaming regulations while supporting company vision, mission and values.

How You Will Create the Extraordinary

• 1.Responsible for interpreting and enforcing company and departmental policies to the slot technical staff.
• 2. Staff, schedule, evaluate, train, develop, monitor and lead subordinate personnel in such a manner to maintain a positive employee relations culture. Recommend wage increases, promotions, demotions, evaluation ratings, transfers, suspensions, discipline and other employment actions for subordinate personnel.
• 3.Maintain, through supervision and direct observation, a continuous awareness of all gaming devices and gaming areas. Respond appropriately to any deficiencies or technical service needs.
• 4.Ensure slot technical staff is trained on and complies with internal control procedures as they apply to machine removal, installation, maintenance and key control.
• 5.Assists the Slot Performance Manager in preparing operating budgets, monitoring budgetary compliance and taking action on budget variance items.
• 6.Continually assess technological advances, both internal and external, to the business environment for opportunities that will enhance the guest experience.
• 7.Ensure adequate inventory of all necessary parts and tool inventories.
• 8.Promote a safe and secure working environment.
• 9.Directs routine and preventative maintenance, cleaning and inspection of video, electronic gaming devices, electronic boards and the on-line electronic gaming device system.
• 10.Ensure timely installation and repair of slot machines in coordination with slot repair operations; coordinate and implement slot machine placement changes or slot floor moves.

What You Will Need

• Must be at least 21 years of age.
• *Must be able to obtain and maintain a valid gaming license.
• *High School diploma or general education degree (GED).
• *Sound Technical understanding of game manuals, policies, procedures, and demonstrated ability to coordinate or supervise the work of others.
• *Demonstrated Slot technical and supervisory experience.
• *Demonstrated knowledge of policies and procedures as well as knowledge of and ability to identify various cheating techniques.
• *Demonstrated ability to read and interpret slot floor plans and wiring diagrams.

These skills and abilities are typically acquired through a high school education or related field and at least 2 years of progressive experience and responsibility in gaming operations with at least 1 year experience supervising a slot technical staff, or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.