Slot Technician-Swing- Silver Legacy

Caesars Entertainment; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading casino company is seeking a skilled individual for the role responsible for enhancing guest experience through the maintenance and cleaning of slot machines. Responsibilities include interacting positively with guests, conducting routine maintenance, and ensuring compliance with company regulations. Ideal candidates should possess exceptional communication skills and the ability to operate heavy equipment. This position offers a dynamic and engaging work environment, emphasizing service excellence and team collaboration in Reno, NV.

Qualifications

• Must have knowledge of electronic and slot equipment.
• Must be able to understand and comply with all Company and departmental rules.
• Ability to perform complex tasks including reading, writing, and math.

Responsibilities

• Interact with casino guests in a positive, courteous manner.
• Conduct routine maintenance on all slot machines.
• Report irregularities, suspicious acts, or unusual persons observed.

Skills

Knowledge of electronic and slot equipment

Ability to read, write, and communicate verbally in English

Skill in establishing positive relationships

Ability to perform complex tasks

Job description

providing people with possibilities and places to have fun. Our Mission, Vision & Values

represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Responsible for enhancing the guests’ experience and optimum machine performance through proper systematic maintenance/cleaning of the slot machines.

HOW YOU WILL CREATE THE EXTRAORDINARY

Interact with casino guests in a positive, courteous manner as opportunities arise

Safeguard company assets within the slot Department

Organize systematic maintenance program for all slot machines

Conduct routine maintenance on all slot machines

Complete and provide maintenance records for all slot machines

Routinely file and maintain slot machine history records

Remain educated in all aspects of slot repair for current and new equipment

Install, convert, and modify machines and related equipment

Trouble-shoot and repair Slot machines

Report any irregularities, suspicious acts, or unusual persons observed on property

Drive a full-size pickup truck and/or full-size flatbed truck as needed

Exemplify our core values, family style service, our mission and vision

Exemplify our DEI (diversity, equity, inclusion) culture

Performs other job-related duties as assigned

• Must have knowledge of electronic and slot equipment
• Must be able to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Ability to read, write, and communicate verbally in English
• Ability to perform complex tasks to include reading, writing and math
• Must be able to follow instructions
• Skill in establishing and maintaining positive and effective working relationships with staff and guests
• Ability to distinguish numbers, letters, and symbols

Work is performed on the casino floor or in a shop area

Work may be performed in areas that are unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

May work with solvents/oils, electrical, mechanical, and pneumatic devices, and computer equipment

May be exposed to fumes/odors, dirt and dust

Constant contact with staff and guests

Requires mobility to include occasional sitting, crawling, climbing, balancing; frequent, walking, reaching overhead from floor to 6ft., pushing/pulling, lifting/carrying over 100 lbs., standing, bending over, crouching, kneeling, repetitive use of both hands with light and firm grasping and finger dexterity

Must be able to move equipment weighing up to 250 lbs. with the use of a mechanical lift

Use of power tools and electronic equipment

Use of radio, calculator, computer, and telephone

Normal vision range and absence of color blindness

Tolerance of or use of cleaning/lubricating chemicals

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS

Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS

Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Caesar s Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.