Slot Host - Tahoe

Jett Gaming LLC; United States; On-site; USD 18,000 - 25,000; Full time

Job summary

Jett Gaming LLC is seeking a Change Attendant to provide exceptional guest service while adhering to all gaming control policies and procedures.

You will greet players, monitor slot equipment, pay jackpots, and assist with change machines. The role emphasizes integrity, teamwork, and strong customer service, with flexible hours including evenings, weekends and holidays.

Qualifications

• Must be at least 21 years of age.
• Minimum of 6 month cash handling experience preferred.
• Ability to manage and coordinate multiple tasks at once.
• Excellent communication and customer service skills.

Responsibilities

• Ensure the assigned area is neat and clean.
• Monitor slot equipment to maintain proper use and maintenance.
• Greet players and assist within program guidelines to promote satisfaction.
• Monitor and pay jackpots.
• Monitor and help maintain all change machines.
• Handle guest complaints and disputes fairly and in the hotel's best interest.

Skills

Cash handling

Multitasking

Customer service

Communication

Flexibility

Tools

Cash handling system

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

JOB PURPOSE:

A successful Change Attendant must provide exceptional guest service to our guests and adhere to all Gaming control policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following and other duties may be assigned as necessary:

• Ensure the assigned area is neat and clean.
• Monitor slot equipment in order to maintain proper use and maintenance.
• Greet all new and existing players and accommodating their needs within program guidelines to ensure player satisfaction and encourage return visits
• Monitor and pay jackpots.
• Monitor and help maintain all change machines.
• Handle guest complaints and disputes fairly and with the best interest of the hotel/casino in mind.

This job has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Minimum of 6 month cash handling experience preferred
• Ability to manage and coordinate multiple tasks at once.
• Comfort in operational computer skills required for cash handling system
• Dedication to Integrity, Teamwork and Customer Service.
• The ability to maintain composure during time of uncertainty.
• Excellent communication skills.
• Must be willing and able to work flexible hours including evenings, weekends and holidays on a rotational basis.

LANGUAGE SKILLS:

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
• The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!