Slot Floor Attendant: Elevate Guest Service

Ultipro; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Ultipro is seeking a Slot Floor Attendant to manage day-to-day non-technical operations of the slot machines on the floor, ensuring guests are attended to promptly and courteously in their assigned section.

The role emphasizes hospitality, teamwork, professionalism, and adherence to internal policies; responsibilities include performing slot transactions, operating handheld devices, maintaining neat slot areas, and resolving guest issues with a positive attitude.

Qualifications

• High school diploma or GED required.
• Must be able to obtain and maintain a gaming license.

Responsibilities

• Performs slot machine transactions.
• Operates handheld communication device.
• Keeps slot areas and machines clean and in good repair.
• Provides guests with directions or venue information and handles complaints professionally.
• Supports team and resort goals through proactive service.

Skills

Hospitality

Teamwork

Customer service

Communication

Education

High school diploma or GED

Tools

Handheld device

Job description

Ultipro is seeking a Slot Floor Attendant to manage day-to-day non-technical operations of the slot machines on the floor, ensuring guests are attended to promptly and courteously in their assigned section.

The role emphasizes hospitality, teamwork, professionalism, and adherence to internal policies; responsibilities include performing slot transactions, operating handheld devices, maintaining neat slot areas, and resolving guest issues with a positive attitude.