Slot Floor Attendant

Bally’s Corporation; Biloxi (MS); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Bally’s Biloxi is seeking a slot attendant to join our team. You will respond to illuminated candle lights, enroll guests in the Encore players club, and ensure compliance with Mississippi gaming regulations while upholding company policies.

The role requires strong interpersonal skills, a professional image, and the ability to work all shifts, including weekends and holidays. Basic math and customer service experience are valued for success in this fast-paced environment.

Competenze

• Excellent interpersonal and communication skills.
• Must project a professional and positive image.
• High energy level.
• Good judgment and common sense.
• Ability to work all shifts, weekends, holidays, and 6-day weeks when required.

Mansioni

• Abide by Hard Rocks policies, procedures, internal controls and courtesy guidelines.
• Performs all duties in accordance with state gaming regulations.
• Respond to illuminated candle lights on slot machines.
• Enrolls new guests in the Encore players club.
• Maintain knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding attendant regulations.
• Verify and pay Hand Pay Jackpots according to payout policies.
• Safeguards company assets.
• Complete W2G Form for taxable Jackpots.
• Make minor repairs on slot machines.
• Maintain knowledge of property information & memorabilia.
• Maintain cleanliness of assigned work area.
• Ensure making card for guests per performance standards.

Conoscenze

Interpersonal communication

Professional image

High energy level

Judgment and common sense

Flexibility for shifts

Descrizione del lavoro

• Knows and abide by Hard Rocks policies, procedures, internal controls and courtesy guidelines.
• Performs all duties in accordance with state gaming regulations.
• Responsible for quickly answering illuminated candle lights on slot machines.
• Enrolls new guests in the Encore players club.
• Maintains & continually updates knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding attendant regulations.
• Responsible for verifying and paying Hand Pay Jackpots according to jackpot payout policies and procedures.
• Safeguards company assets assigned.
• Completes W2G Form for taxable Jackpots.
• Makes minor repairs on slot machines.
• Maintains knowledge of property information & memorabilia.
• Maintains cleanliness of assigned work area.
• Ensures making card for guests as outlined by departmental performance standards.
• General working knowledge of Slot Department operations.
• Must project a professional and positive image.
• High energy level.
• Good judgment and common sense.
• Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
• Ability to work all shifts to include weekends and holidays also work 6-day work weeks when required.
• Excellent interpersonal and communication skills (oral & written).
• Must be able to communicate clearly and effectively with all Hard Rockers and guests.
• Ability to understand and promulgate written memos, instructions, regulations.
• Basic knowledge of mathematics. Must be able to add, subtract, multiply and divide.

Responsibilities

• Knows and abide by Hard Rocks policies, procedures, internal controls and courtesy guidelines.
• Performs all duties in accordance with state gaming regulations.
• Responsible for quickly answering illuminated candle lights on slot machines.
• Enrolls new guests in the Encore players club.
• Maintains & continually updates knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding attendant regulations.
• Responsible for verifying and paying Hand Pay Jackpots according to jackpot payout policies and procedures.
• Safeguards company assets assigned.
• Completes W2G Form for taxable Jackpots.
• Makes minor repairs on slot machines.
• Maintains knowledge of property information & memorabilia.
• Maintains cleanliness of assigned work area.
• Ensures making card for guests as outlined by departmental performance standards.

Competencies

• General working knowledge of Slot Department operations.
• Must project a professional and positive image.
• High energy level.
• Good judgment and common sense.
• Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
• Ability to work all shifts to include weekends and holidays also work 6-day work weeks when required.
• Excellent interpersonal and communication skills (oral & written).
• Must be able to communicate clearly and effectively with all Hard Rockers and guests.
• Ability to understand and promulgate written memos, instructions, regulations.
• Basic knowledge of mathematics. Must be able to add, subtract, multiply and divide.

Requirements

Role requirements

• 350 hours or three months as a slot attendant or slot technician preferred.

About Bally's

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.