Slot Field Service Technician - Travel Heavy & On-Site

Insight Global; Carson City (NV); In loco; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Insight Global in Reno, NV is seeking a Field Service Slot Technician to install, repair, and maintain gaming products across the assigned territory. The role involves frequent travel, physical activity, and on-site customer training to ensure best-in-class service.

Ideal candidates have at least 1 year as a field slot technician or 2 years in a slot-floor environment, can travel up to 75%, and are able to lift up to 100 lbs.

Competenze

• At least 1 year as a field slot technician or 2 years in a slot-floor environment.
• Experience repairing, installing, and maintaining gaming products (slot machines).
• Ability to travel to support casino clients.
• Ability to lift up to 100 lbs and work in a casino environment.
• Proficiency with Microsoft Office products.
• Proven customer service skills.
• Strong communication with internal/external customers.
• Ability to pass intensive background checks and obtain gaming licenses.
• Experience handling expense reports and administrative tasks.
• Willingness to travel at least 75% (in-state and out-of-state).
• Active or Inactive Gaming License in multiple jurisdictions.

Mansioni

• Install, repair, and maintain gaming products within the assigned territory.
• Handle service calls and preventive maintenance.
• Provide on-site training to customers and maintain service records.
• Ensure compliance with gaming regulations and assist with product rollouts.
• Support trade shows and new product installations.

Conoscenze

Field experience

Repair & maintenance

Travel readiness

Lifting up to 100 lbs

MS Office

Customer service

Strong communication

Background check & gaming licenses

Expense reports

75% travel

Gaming license (active/inactive)

Descrizione del lavoro

Insight Global in Reno, NV is seeking a Field Service Slot Technician to install, repair, and maintain gaming products across the assigned territory. The role involves frequent travel, physical activity, and on-site customer training to ensure best-in-class service.

Ideal candidates have at least 1 year as a field slot technician or 2 years in a slot-floor environment, can travel up to 75%, and are able to lift up to 100 lbs.