Slot Attendant Part Time (The Vanderpump Hotel LV)

Caesars Entertainment; Las Vegas (NV); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

The Vanderpump Hotel LV in Las Vegas, NV is seeking a Slot Attendant (Part Time) to support quick, accurate fills and jackpots on gaming machines while delivering friendly, professional service to guests on the casino floor.

You will patrol assigned sections, celebrate slot wins, assist guests, and help maintain a clean, secure slot area. This on-site role requires a polished appearance and strong guest service focus.

Description du poste

Slot Attendant Part Time (The Vanderpump Hotel LV)

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: \"Create the Extraordinary\"
Our Vision: \"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.\"
Our Values: \"Blaze the Trail, Together We Win, All-In on Service\"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Slot Attendant is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. A Slot Attendant walks the casino floor, making themselves available to assist customers and provide friendly, courteous service at all times.

How You Will Create the Extraordinary

• Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck


• Displays attentive, upbeat, and enthusiastic behavior during each and every \"Moment of Truth? interaction throughout the shift\"


• Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives


• Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out)


• Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards. Verifies and countersigns hand paid jackpots


• Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority


• Keeps slot areas clean, secure, and well maintained


• Professional appearance, excellent personal hygiene, and phone etiquette is