Slot Attendant - Part-Time

ViziRecruiter,LLC.; Plainville (MA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company is seeking enthusiastic individuals for a customer service role in Plainville, Massachusetts. The ideal candidate will foster a fun environment while engaging with guests, ensuring satisfaction, and maintaining the cleanliness of the gaming area. This role requires excellent communication skills and the ability to thrive in a fast-paced setting. Compensation includes a competitive salary and potential tips, with a focus on career growth.

Qualifications

• Must enjoy hosting others.
• Ability to work under pressure in a fast-paced environment.
• Physically mobile with ability to lift up to 50 lbs.

Responsibilities

• Responsible for fostering a fun environment.
• Monitor slot machine activity and perform routine repairs.
• Interact with patrons to ensure customer satisfaction.

Skills

Outgoing attitude

Multitasking

Communication

Education

High school diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual\'s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members\' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Calling all "Customer Service Superstars!" - over the past 12 weeks, this position has averaged an additional $72.50 per hour, in tips/tokes/gratuities!
• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Exchange currency for guest
• Responsible for the monitoring of slot machine activity
• Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.
• Print replacement and issue new Marquee Rewards cards
• Closely monitor customer needs by visibly circulating and interacting with patrons
• Must be knowledgeable of all special events and promotions available to customers
• Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers
• Actively seeking out opportunities to service customers
• Work in a team environment
• Maintain cleanliness of slot floor including keeping chairs pushed in, disposing of cups, and any other light cleaning responsibilities to promote a positive player environment
• While performing the duties of this job, employees are regularly required to stand and walk.
• Safeguard company assets
• Must adhere to the company policies and procedures
• Some duties performed may be outside employees normal job duties

Requirements

• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• High school diploma or equivalent required
• Ability to work under pressure in a fast-paced environment with multiple priorities
• Wearing a 2-way communication radio with earpiece
• Multitasking with several radio calls
• Capacity to work independently with minimal direction
• Must have the ability to occasionally lift or move up to 50lbs.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces