Slot Attendant - (Full Time)

Bally's Black Hawk; Black Hawk (CO); On-site; USD 24,797,000 - 33,062,000; Full time

Benefits offered by this job

401K

PTO 12 days

Disability and Life Insurance

Employee Discount Meals

Paid lunch break

License fees reimbursement

Free parking

Job summary

Bally's Black Hawk is seeking a responsive team member to assist guests at the casino floor. You will pay jackpots, enroll players in the loyalty program, and support slot operations with accurate paperwork.

Ideal candidates have strong money-handling skills, can multitask in a fast-paced environment, and maintain excellent guest service. Colorado gaming environment knowledge and a customer-first attitude are valued in this role.

Qualifications

• High school diploma or GED required.

Responsibilities

• Pay slot machine jackpots and complete required paperwork neatly and accurately.
• Enroll players into loyalty program.
• Make minor repairs to slot machines and EZ-Pay ticket jams.
• Keep informed of slot machines on the casino floor to assist guests.
• Maintain a cash bank for hand-pay jackpots and change assistance.
• Ensure guest satisfaction and comfort.
• Interact daily with slot staff and other departments to communicate and collect feedback.
• Monitor underage gambling and report to Security.
• Other related duties as assigned.

Skills

Money handling

Guest service

Communication

Multitasking

Initiative

Attention to detail

Education

High School or GED

Job description

• Pay slot machine jackpots and complete the required paperwork neatly and accurately.
• Enroll players into loyalty program.
• Make minor repairs to slot machines and EZ-Pay ticket jams.
• Keep well informed of types of slot machines on the casino floor to better assist guests in looking for a particular type of machine or denomination.
• Maintain a "pouch pay" currency bank to pay hand-pay jackpots and provide change assistance to guests.
• Ensure the overall satisfaction and comfort of the guests.
• Interact on a daily basis with all slot staff and other operational departments to maintain open communication and collect feedback.
• Maintain an awareness of any persons gambling underage, and immediately report all underage persons to Security.
• Other related duties as assigned.

Knowledge, Skills, and Abilities Required:

• High school diploma or GED required.
• Previous money handling and guest service experience preferred.
• Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to multitask in a fast-paced environment.
• Must be able to exercise initiative and a sense of urgency.
• Exceptionally self-motivated and directed.
• Must have an outgoing personality and enjoy dealing with people.

License and Certifications:

• Must be able to obtain and hold a CO Gaming License.
• TIPs certification
• 401K
• PTO - 12 days for your first year
• Company paid Disability and Life Insurance
• Employee Discount Meals
• Paid lunch break
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking.

*All benefits are effective upon enrollment after 60 days of employment.

Disclaimer:

Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Bally's Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. Be sure to join the fast-growing team today!

Travel Required

No .

Qualifications

Skills

Preferred

Self-Direction

Intermediate

Customer/ Client Focus

Advanced

Intermediate

Education

Required

High School or better.

Licenses & Certifications

Required

CO Support License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.